Seafood Associate

6 months ago

Lake Katrine, United States Adams Fairacre Farms Full time

General Purpose:

The Seafood Associate provides customer-friendly service to our valuable customers and provides the quality products that Adams is known for. This means fulfilling customer requests, preparing and weighing fish from the case, stocking and rotating the case, being knowledgeable about product, and keeping the department clean.

Reports to: Manager, Assistant Manager, Supervisor

FLSA Status: Non-exempt

Job Description:

Must be 18 years of age or older Ensure that each customer receives outstanding customer service by providing friendly, polite, and knowledgeable service  Greet customers personally and thank them appreciatively for shopping at Adams  Develop knowledge of the product, including cooking times and methods, product sources, how the fish was raised (farm or wild), and whether product is fresh or frozen  Develop knowledge of ingredients in all pre-cooked frozen items, salads, and sides  Safely cut, clean, weigh, and package fish and other products from case according to customer’s specifications  Stock and rotate products to keep older product in front and stock cases and ice tables, making sure each product is correctly labeled and there are no empty spaces  Be aware of sale items and pricing  Be the final line for quality control: look for packaging issues, sell-by dates, and be vigilant about quality and presentation of all products put into the case  If assigned, fry or steam fish, lobsters, crab legs; prep items such as soft shell crabs for sale  If assigned, train new associates  If assigned, stock and merchandise self-serve cases  If assigned, receive deliveries; check delivery ticket against what was ordered and received  Keep all areas of the department clean and organized, including sales floor, counters, cases, coolers, preparation and production areas  When a customer needs assistance, give the customer priority over the task at hand 

Physical Requirements:

Consistently lift and move 60 pounds  Stand for duration of shift  Work in cold temperatures for duration of shift  Safely use knives and other equipment necessary to run the department

Mental/Reasoning Requirements:

Communicate clearly with customers and coworkers  Employees are our internal customers; treat them with the same courtesy and respect as our external customers  Must work efficiently and at a productive pace per department needs  Must be able to work schedule shift  Follow all department safety policies and procedures  Understand weights, measurements, and fractions Be able to concentrate on the task at hand in order to avoid injury and waste of product  Be knowledgeable about Adams product – recommend cooking methods and ideas to customers by exploring customer preferences and advocating
Adams product 

Disclaimer:

The above statements are intended to describe the general responsibilities of this are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this is understood that these responsibilities are subject to the needs of the business and therefore subject to change.I understand that other responsibilities may be required.I understand and confirm that I am able to carry out the duties of this position.

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