Helpdesk Technician I

2 weeks ago


College Station, United States Garver Full time
Responsibilities :
  • Support for basic customer issues such as solving end user software, hardware, and other desktop problems.
  • Working help desk tickets.
  • Equipment shipping, receiving and inventory management.
Educational / Professional Experience & Abilities
  • High School Diploma or equivalent
  • Ability to multi-task in an efficient manner in a fast-paced environment.
  • Experience with Microsoft Office and Teams applications
  • Ability to work well with end-users.
  • Ability to lift 40 lbs.
  • Ability to collaborate and work well with team members.
  • Customer service oriented
  • Ability to travel to other Garver offices as needed.
Preferred Skills
  • 3+ years of networking experience (LAN, WAN, Wireless)
  • 3+ years working with network switches and routers
  • Microsoft Active Directory experience
  • Microsoft Office 365 support experience
  • A+ certified
  • Network+ certified
  • Microsoft Teams VoIP and app support
Grow With Us Garver offers its employees programs such as company-paid professional memberships, company support for industry licenses and continuing education opportunities that foster a progressive atmosphere. Garver provides the tools, resources, and environment to develop leaders, stimulate ideas, and accomplish projects. By offering highly competitive salary packages, attractive benefits, and a comprehensive wellness program; Garver walks the talk when it comes to work-life balance. Founded in 1919, Garver is an employee-owned multidisciplined engineering, planning, and environmental services firm with more than 1,200 employees across the United States. Offering a wide range of services focused on aviation, buildings, construction, enterprise solutions, federal, survey, transportation, water, and wastewater, Garver sits in the top 100 of the Engineering News-Record's prestigious Top 500 Design Firms list and is consistently recognized as a best firm to work for.
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