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Security Supervisor

2 months ago

Aventura, United States Fontainebleau Development Full time

Description

Scope of Position

The Security Supervisor’s primary responsibility is to ensure the safety and security of all guests, members, Associates, and visitors. He/she will provide the highest degree of professional and courteous service while overseeing the assets of the resort. The Security Supervisor will ensure that all security officers are performing at a high level and will coach and counsel them as needed. He/she will continuously evaluate policies and procedures to ensure the best interest of the resort is being met.


Position Requirements

Professional demeanor appropriate for a luxury environment. Proven ability to handle a multitude of tasks in ever-changing environment. Analyze information from several sources and to make rapid accurate decisions based on the information gathered. First Aid and CPR certifications preferred. Knowledge of MS Shift, Key Watcher, SAFLOK is a plus. At least 1 year of progressive experience in a luxury resort or equivalent.


Responsibilities

Conduct pre-shift briefings. Delegate duties and ensure proper compliance. Select alternative courses of action quickly and accurately. Interact with management and officers in a professional manner, making constructive suggestions. Interact with local authorities and inform them effectively of all needs and answer pertinent questions confidently and accurately. Always comply with standards and regulations to encourage a safe and efficient resort operation. Adhere to office policies set forth by security management. Assist all other areas of the resort as needed provided that the immediate and superseding security function is not being compromised. Maintain continual surveillance of resort areas, bordering property, and CCTV systems. Complete security activity logs, documenting all activity during shift. Respond to all incidents in a timely manner. Ensure all incident reports are completed accurately. Defuse any incidents of threats or violence within the resort. Check all packages and purses of associates exiting via the staff entrance/exit or entering the parking areas. Maintain awareness of all suspicious persons and escort them off the property if warranted. Check and record identification of suspicious persons. Conduct rounds throughout the resort, paying attention to unsecured areas. All discrepancies must be documented. Knowledgeable of the resorts computerized locking system. Receive and process all lost and found items as per procedures established. Train new hires on company/department policies and procedures. Perform any other reasonable duties as assigned by management.


Education

High school diploma.

Skills and Abilities

Able to communicate in the English language. Second language is a plus. Able to work flexible schedules including holidays and weekends and able to perform multiple tasks. Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).


Physical Requirements

Must be able to work in a fast-paced environment. Must be physically fit to lift, pull, and push items up to 50 pounds. Also requires standing/walking/reaching and bending throughout shift.

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