Front Desk Receptionist

Found in: Talent US C2 - 2 weeks ago

Keansburg, United States Laurel Bay Full time
Laurel Bay -

About us

LAUREL BAY HEALTH & REHABILITATION CENTER

We are looking for a Front Desk Receptionist to manage our front desk and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our Facility. Our Receptionist’s duties include but nor limited to offering administrative support across the organization. You will welcome guests and greet people and family members who visit their loved ones. You will coordinate front-desk activities, including redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

  • Greet and welcome guests as soon as they arrive at the office

  • Direct visitors to the appropriate person and office

  • Answer, screen and forward incoming phone calls

  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

  • Provide basic and accurate information in-person and via phone/email

  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

  • Order front office supplies and keep inventory of stock

  • Update calendars and schedule meetings

  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

  • Proven work experience as a Receptionist, Front Office Representative or similar role

  • Proficiency in Microsoft Word and Excel

  • Hands-on experience with office equipment (e.g. fax machines and printers)

  • Professional attitude and appearance

  • Solid written and verbal communication skills

  • Ability to be resourceful and proactive when issues arise

  • Excellent organizational skills

  • Multitasking and time-management skills, with the ability to prioritize tasks

  • Customer service attitude

  • High school degree

Benefits:

 

  • Dental insurance

  • Health insurance

  • Paid time off

  • Vision insurance

 

Schedule:

 

  • 8 hour shift

  • Monday to Friday

  • Weekends as needed