Customer Experience Service Team Member

5 months ago


Portland, United States Michaels Full time
Store - PORT-JANTZEN BEACH, OR

We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

Retail and/or customer service experience preferred

Physical Requirements

Work Environment

Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.

To review a comprehensive list of benefits, please visit


CO, CT, WA and RI only -To review pay ranges for the position you are applying for, please visit .



  • Portland, Oregon, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a Customer Service Team Member to join our team. As a Customer Service Team Member, you will be responsible for delivering exceptional customer service, helping customers shop our store, and finding what they're looking for. You will also be responsible for ensuring all customers receive a fast and friendly checkout...

  • Service Team Member

    4 weeks ago


    Portland, Oregon, United States Motos America Full time

    Service Advisor Role SummaryMotos America is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a crucial role in maintaining a smooth-running, efficient service department with a high degree of customer satisfaction.Key Responsibilities:Assist the Service Department Manager in maintaining a high level of customer...


  • Portland, United States Michaels Full time

    Store - PORT-JANTZEN BEACH, ORBuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment. Major Activities Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance...


  • Portland, United States Providence Service Full time

    Description Senior Customer Service Representative- HME Access- Portland, Oregon Schedule: Full Time, Day Shift, M-F (8:00am to 5:00pm) The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access Services staff to refer patient insurance change requests. The...


  • Portland, United States Wingstop Full time

    Wingstop - 1544 Wildcat Dr. - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting...


  • Portland, United States Wingstop Full time

    Wingstop - 1307 Ne 102nd Ave - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...


  • Portland, United States Wingstop Full time

    Wingstop - 5175 Ne Mlk Blvd - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting...


  • Portland, Oregon, United States MOD Pizza Full time

    At MOD Pizza, we're not just making pizzas - we're creating a world where everyone belongs. As a Restaurant Crew Member, you'll be part of a dynamic team that's passionate about delivering exceptional customer service and a unique dining experience. We're looking for individuals who share our passion for people, enjoy connecting with fellow team members and...


  • Portland, United States Providence Health & Service Full time

    Job DescriptionSenior Customer Service Representative- HME Access- Portland, OregonSchedule: Full Time, Day Shift, M-F (8:00am to 5:00pm) The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access Services staff to refer patient insurance change requests. The position's primary responsibility is to...


  • Portland, United States Providence Service Full time

    Description Associate Customer Service Representative at Halsey Bldg-Home Service East Portland Schedule: Monday- Friday, 8:00am- 5:00pm The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home...


  • Portland, Oregon, United States Providence Health & Service Full time

    Job Summary:As a Home Medical Equipment Care Specialist I at Providence Health & Services, you will provide first-line communication and customer service to our patients. This role is ideal for individuals who are passionate about delivering exceptional patient care and have a strong understanding of medical equipment. Key Responsibilities:• Provide...


  • Portland, Oregon, United States AccorHotel Full time

    Customer Experience RepresentativeAt AccorHotel, we're seeking a Customer Experience Representative to join our team. As a key member of our front desk team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless operations.Key Responsibilities:Provide personalized service to guests, addressing their needs and concerns in a...


  • PORTLAND, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy – and you could even schedule your first day of work within 20 minutes!  The steps are simple:  1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete our...


  • Portland, United States British Swim School Full time

    Customer Experience Specialist Part Time Portland Responsive recruiter Benefits: + Flexible schedule + Paid time off + Training & development A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure survival of the littlest. Compensation and Benefits...


  • Portland, United States Providence Health & Service Full time

    Job DescriptionAssociate Customer Service Representative at Halsey Bldg-Home Service East PortlandSchedule: Monday- Friday, 8:00am- 5:00pm The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products,...


  • Portland, United States Providence Health & Service Full time

    Senior Customer Service Representative- HME Access- Portland, Oregon Schedule: Full Time, Day Shift, M-F (8:00 am to 5:00 pm) The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access Serv Customer Service Representative, Customer Service, Medical Equipment, Representative, Retail, Healthcare

  • Wendy's Team Member

    1 month ago


    Portland, Oregon, United States Wendy's Full time

    Why Wendy'sAs a Crew Member at Wendy's, you will utilize your knowledge of customer service and courtesy, health and safety regulations to deliver a "WOW" experience to our guests each and every day.If you enjoy working for a company that rewards your drive to be the best by offering industry leading compensation and you enjoy working in a fast-paced,...


  • Portland, Oregon, United States Levy Restaurants Full time

    Job Title: Steward    At Levy Restaurants, we are seeking a highly motivated Steward to join our team. As a Steward, you will be responsible for maintaining the cleanliness and organization of our dining areas, including removing trash and garbage, and transferring supplies and equipment.    Duties:Remove trash and garbage to designated areasMaintain...

  • Team Member

    2 weeks ago


    Portland, United States Pizza Hut Full time

    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut‘s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are...


  • Portland, United States Eighteen Hundred Inc. Full time

    Seasonal Associate Position at Eighteen Hundred Inc.=============================**Job Description**----------------We are seeking a skilled seasonal associate to join our team at Eighteen Hundred Inc. As a customer experience ambassador, you will play a vital role in ensuring that every customer leaves our store satisfied and delighted with their...