Server - Maggiano's

3 weeks ago

Philadelphia, United States Maggianos Little Italy Full time

Job summary:

Takes orders and serves food and beverages to guests in the restaurant and cocktail area. Responsible for all aspects of professional food service and guest satisfaction.

Key Responsabilites:

Must be willing and able to:

Effectively service a 6 table station  Accurately account for and balance all sales and receipts Communicate clearly with the kitchen both verbally and utilizing the computer register system Present and encourage current promotional information and materials to guest Accurately account for all guest checks issued Accurately record and account for all items ordered and served Accurately accept payment from guest Notify guest of any automatic gratuity Perform calmly under pressure, handling multiple tasks simultaneously Communicate with guest clearly, patiently, and courtestly  Perform varied duties to ensure all aspects of service according to standing operating procedure Everyone knows and loves Maggiano's - the food, the atmosphere and the family culture all make it a perfect place to dine AND a perfect place to workOur dedication to providing the ultimate in guest service, extraordinary food and memorable experiences is why we were named  America’s Favorite Casual Dining Chain Requirements

​ Qualification standards:

Must provide a minimum of 2 years full-service restaurant experience or the equivalent

Menu and specials Wine list Liquor list and special drinks Accounting procedures Layout of restaurant including table numbers and station numbers Individual restaurant orientation material including rules and philosophies

Must be willing and able to:

Meet personal schedule requirements punctually Be courteous, pleasant and good natured Respond to the needs of difficult guests with patience and courtesy Accept constructive criticism Get along with co-workers Provide a clean, well manicured persona that reflects the established image of the restaurant Stand and walk for an entire shift Safely transport food from kitchen to guest table over slick, uneven surface Transport food to service a party of 4 in a single trip Transport food and beverage items from source to any guest table continually throughout a shift Safely move about in all areas of the restaurant Work nights, weekends and holidays

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