MULTIPLE LOCATIONS Automotive Store Manager

3 weeks ago

Louisville, United States Meineke Car Care Centers Full time
Benefits: Company paid life insurance Company paid disablity 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance
Great benefits and a very competitive salary Managers can earn over $150,000 a year (includes bonus)

We have openings for Store Managers, Floating Store Managers and Assistant Managers across the Louisville area 
Parc Auto LLC dba Meineke Car Care is searching for motivated and results-oriented individuals to join our team as Automotive Store Managers . In this role, you'll play a crucial role in ensuring the smooth operation of our automotive repair shops, leading a team of technicians, and delivering exceptional customer service.

Responsibilities:
Customer Service: Greet and consult with customers, accurately diagnose vehicle problems, and explain repair options in a clear and concise manner.Ensure a positive customer experience by exceeding expectations and fostering trust.Resolve customer concerns and complaints promptly and professionally.Build strong customer relationships and generate repeat business. Team Leadership: Provide effective leadership, coaching, and development for a team of automotive technicians.Motivate and inspire your team to achieve high performance standards.Delegate tasks effectively and ensure deadlines are met.Foster a positive and collaborative work environment. Shop Operations: Oversee all aspects of daily shop operations, including scheduling, parts inventory management, and service quality control.Ensure efficient workflow and prioritize jobs to meet customer needs.Maintain a clean, safe, and organized work environment.Monitor technician performance and conduct regular performance reviews.Adhere to all company policies and procedures. Sales & Revenue Generation: Develop and implement strategies to increase sales and profitability of the shop.Meet or exceed sales goals assigned by the district manager.Upsell additional services to customers based on their needs. Administrative Duties: Prepare service estimates and invoices.Process customer payments and handle cash flow management.Maintain accurate shop records and documentation.Stay informed of industry trends and best practices.
Qualifications:
Minimum of 2-3 years of experience in automotive service management or a related field. Proven track record of success in exceeding sales goals and profitability targets. Strong leadership skills with the ability to motivate and coach a team. Excellent communication and interpersonal skills, both written and verbal. Strong customer service orientation with a focus on exceeding customer expectations. In-depth knowledge of automotive repair procedures and diagnostics (preferred). Ability to work independently while also being a strong team player. Proficient in computer software applications (, Microsoft Office Suite, shop management software). Valid driver's license and a clean driving record (may be required). Compensation: $55, - $150, per year

Premier Automotive Repair Company (“PARC Auto”) is a leading Meineke Car Care franchisee in the greater Louisville, KY area. Originally founded in 1996, we are proud to have been recognized as Franchisee of the Year three times and as the winner of the President’s Award in 2020.

PARC Auto offers oil changes, brake repair, exhaust services, and tire, wheel and fluid changes to retail and commercial fleet customers. We also have a focus on acquiring auto repair service businesses from other independent operators or franchisees who may be ready to sell. If you are a Meineke franchisee or other repair shop owner with interest in joining the PARC Auto family, click here to learn more and start the .

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