Family Medicine Office Operations Assistant
2 weeks ago
- Sign-on bonus: $1,500.00
- Department: Family Medicine
- Schedule: 0.9 FTE | 36 hours a week | Full-Time | Days | Monday and Tuesday: 8 AM - 4:30 PM, Wednesday and Friday: 9 AM - 3:30 PM, Thursday: 9 AM - 5 PM | Ability to work additional hours depending on department's needs | No weekends or major holidays
- Hospital: Greenfield
- Location: Greenfield, WI
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.
ResponsibilitiesWork in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
- Greet patients and visitors, check patients in and out, and obtain necessary documentation.
- Verify and enter demographic information.
- Obtain and verify insurance authorizations/precertification.
- Complete medical record release requests and schedule/confirm patient appointments.
- Enter, review and submit charges for patient procedures and services daily.
- Collect co-payments and reconcile all daily reports and deposits for accuracy.
- Provide general office and clerical support to assigned area.
Education:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Previous customer service, preferably in the medical field.
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