Permit Technician

The City of Pearland, TX is seeking to hire a Full-Time Permit Technician to lead and improve aspects of the day-to-day operations of our Community Development department. Are you data-driven? Are you results-oriented? Could you excel in a fast-paced environment? If so, you may be perfect for this position

The Permit Technician earns a competitive hourly salary of $16.12 - $17.45/hour, based on qualifications, based on qualifications.

Additionally, the city pays all premiums for our employees' dental, long-term disability protection, and life insurance plus the majority portion of the medical premium for employees and their dependents. We also offer a retirement plan through the Texas Municipal Retirement System (TMRS) with a 2:1 employer match, life insurance, disability, access to the city's recreation fitness center, employee assistance program, educational assistance, 11 paid holidays and 2 designated paid holidays, paid vacation, sick leave, and an active wellness program focusing on physical, mental, and financial health.

ABOUT THE CITY OF PEARLAND

The City of Pearland has received a Top Workplaces of 2023 USA award from Energage, a leading research firm that specializes in employee engagement and workplace culture each year across the United States.

Pearland is one of the fastest growing cities in Texas due to affordable housing, outstanding schools, safe neighborhoods, and superb quality of life. Ranked as one of the top ten safest cities in Texas, Pearland residents know their families are safe and secure in the community and surrounding areas. Our close proximity to Houston, just a short 20-minute drive to downtown, allows residents to experience all the city has to offer including professional sports, world-class cultural amenities, and recreation.

Employees of the City of Pearland use multi-directional communication and cross-functional teams to promote a greater understanding of the organization by employees at all levels. We have created a culture of continuous learning that encourages and supports employee development and growth. Our work environment is one where innovation is not only supported but encouraged.

A DAY IN THE LIFE AS A PERMIT TECHNICIAN

Job Summary

The purpose of this class within the organization is to assist customers regarding building permits, Code Enforcement complaints, payment processing, and more.

This class works under close to general supervision according to set procedures but determines how or when to complete tasks.

Essential Functions

• Assists customers at the counter; receives and processes applications; creates permits by entering applications with backup information; takes payments and prints out permits.
• Answers the phone; answers questions regarding permits and inspections; takes payments over the phone.
• Schedules inspections for homeowners, health related permits and change of occupancy permits.
• Follows up with customers regarding permit application statuses.
• Processes applications submitted online; processes faxed applications; updates COI and licenses from contractors.
• Answers emails and return phone calls from residents, contractors, and co-workers; answers questions from inspectors and sends inspections to CenterPoint.
• Opens the office by unlocking doors and setting up the cash drawer; counts the cash drawer and creates the deposit.

For detailed additional information about this position, please review the attached job description.

Requirements

Minimum Education and Experience Requirements:

• Requires High School graduation or GED equivalent.
• Requires six (6) months customer service or closely related experience.

Special Certifications and Licenses:

• Valid Texas Driver's License.