Facilities Operations Control Representative

1 month ago

Miami, United States University of Miami Full time

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this .

Working hours: Flex Schedule 

Weekends: OFF

The department of Facilities has an exciting opportunity for a Full Time Facilities Operations Controls Representative at UHealth. The Facilities Operations Controls Representative performs routine daily operations of the Facilities Management department, including but not limited to work order management, customer service, vendor management and processing, quality assurance, and emergency management, with emphasis on providing high quality service. This position requires extensive customer service skills, pleasant phone demeanor, and ability to multi-task and prioritizes issues, good conflict resolution skills, strong technical skills, and the ability to work with a team and independently.

The Facilities Operations Controls Representative must use Work order management system (CMMS) and Microsoft Office systems to enter and analyze data. Must schedule and dispatch work using a two-way radio system, must update, process and distribute shutdown notices, must process various reports, prepare and distribute regular and ad hoc reports, and perform other tasks as necessary to maintain the smooth operation of the department. The Facilities Operations Controls Representative is also responsible for responding to escalated customer issues relating to service performance, preparing and maintaining technician time keeping, responding to customer requests and performing other duties as assigned.

Answer phone calls greeting students, faculty and staff and addressing and resolving facilities issues through appropriate channels.

Ensures that University administration is appropriately advised regarding special issues, utility disruptions and emergencies.

Monitor alarm systems such as energy, fire, security, and lift station to mitigate interruptions to University operations and life-safety issues. Work with Energy and Fire Safety shops to ensure alarms received through electronic monitoring system have clear messages and accurate location data. Respond to emergencies and involve mangers, mechanics, and contractors as needed.

Monitor overall status of work in progress within the customer & data services area as well as the overall status of work within the trades and zones. Follow up on work in progress (general; respond to inquiries from departments; discuss appropriate response to contractor sub-performance with managers).

Prepare & distribute holiday schedules for Facilities Management and coordinate appropriate levels of coverage for business continuity.

Position is essential personnel. Must be able to perform shift work, to respond to after hour’s emergency call-in, to work with other crafts and work in environments out of normal duties as needed.

Generates process and distribute work orders from online requests queue, phone calls, faxes, walk-ins, and emails.

Serves as an integral member of the university’s plan for disaster preparation and recovery.

Adheres to University and unit-level policies and procedures and safeguards University assets.

Minimum Qualifications

High School diploma or equivalent

Minimum 1 year of relevant experience

Knowledge, Skills and Attitudes:

Knowledge of MS Office Suite (Word, Excel, PowerPoint)

Skills in assessing, organizing, prioritizing multiple-tasks, project. Strong skill in written and verbal communication.

Knowledge of databases and their functionality. Preferred knowledge of work order management system.

Ability to communicate with all levels of employees; customer-oriented.

Always act with integrity.

Be accountable for all aspects of their role and continuously improve.

Be friendly, positive, helpful and team oriented; show respect for all team members and University community; be willing to learn new skills to help the department, division and University, the team and self-development.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

c102

  • Security Visitor Control Representative

    1 week ago

    Miami Beach, United States Mount Sinai Medical Center of Miami Beach Full time

    Security Visitor Control Representative As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers...

  • Controller

    2 days ago

    Miami, United States AEG FUELS Full time

    Company Description:Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company’s core business is the marketing and financing of fuel supply and logistics solutions for the world’s largest airlines, militaries, and corporate operators.AEG Fuels serves its clients through a network of...

  • Controller

    1 day ago

    Miami, United States AEG FUELS Full time

    Company Description:Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company’s core business is the marketing and financing of fuel supply and logistics solutions for the world’s largest airlines, militaries, and corporate operators.AEG Fuels serves its clients through a network of...

  • Director of Operations Primate Breeding Facility

    3 weeks ago

    Miami, United States RPM ReSearch Full time

    Assistant Site Director/ Director of Operations Primate Breeding Facility Job Title: Associate Site Director - Primate Breeding Facility Position Overview: As the Associate Site Director for our Primate Breeding and Holding Facility, you will work closely with the Site Director to provide critical support in achieving the facility's mission and objectives....

  • Director of Operations, NHP Breeding Facility

    2 days ago

    Miami, United States RPM ReSearch Full time

    Assistant Site Director/ Director of Operations Primate Breeding FacilityJob Title: Associate Site Director - Primate Breeding FacilityPosition Overview:As the Associate Site Director for our Primate Breeding and Holding Facility, you will work closely with the Site Director to provide critical support in achieving the facility's mission and objectives. You...

  • Director of Operations, NHP Breeding Facility

    1 day ago

    Miami, United States RPM ReSearch Full time

    Assistant Site Director/ Director of Operations Primate Breeding FacilityJob Title: Associate Site Director - Primate Breeding FacilityPosition Overview:As the Associate Site Director for our Primate Breeding and Holding Facility, you will work closely with the Site Director to provide critical support in achieving the facility's mission and objectives. You...

  • Director of Operations Primate Breeding Facility

    3 weeks ago

    Miami, United States RPM ReSearch Full time

    Job DescriptionJob DescriptionAssistant Site Director/ Director of Operations Primate Breeding FacilityJob Title: Associate Site Director - Primate Breeding FacilityPosition Overview:As the Associate Site Director for our Primate Breeding and Holding Facility, you will work closely with the Site Director to provide critical support in achieving the...

  • Project Controls Manager

    1 week ago

    Miami, United States The Walsh Group, Ltd Full time

    Cost control Job forecast - Management of job costs. Change order management. Work with superintendents, subcontractors and other project team members to accurately represent the impact of change orders and or delays to the project cost. Analysis of Controls Manager, Controls, Manager, Project, Manufacturing, Construction, Management

  • Law Firm Controller

    1 month ago

    Miami, United States Ascension Global Staffing & Executive Search Full time

    Job DescriptionJob DescriptionAscension Global Staffing & Executive Search represents a leading and prestigious law firm dedicated to providing top-tier legal services to our clients. With a rich history and a commitment to excellence, we are seeking a highly skilled and experienced Controller with law firm experience to join our client's dynamic...

  • Assistant Controller

    3 weeks ago

    Miami, United States Waste Connections Full time

    We have a position available for an Assistant Controller. This position would require that you relocate to another one of our locations after a 18 - 24 month training period. Responsibilities include: Performing monthly financial close functions through preparation of financial statements for each operating location Reconciliation of general ledger...

  • Termite and Pest Control Certified Operator

    3 days ago

    Miami, United States Service Ready Full time

    **Join Our Extraordinary Team in Florida!** Are you ready to be part of something truly exceptional? Look no further! We are a rapidly growing company that thrives on excellence, and our loyal customers can't get enough of us. With a long-standing legacy of success, we're excited to bring our expertise to the beautiful state of Florida. You've probably...

  • Client Service Representative

    2 weeks ago

    Miami Beach, United States VCA Antech, Inc. Full time

    Client Service Representative We are seeking an experienced Full Time Client Service Representative to join our team. At VCA Alton Road Animal Hospital, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're...

  • Client Service Representative

    2 weeks ago

    Miami Beach, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Part Time Client Service Representative to join our team. At VCA Alton Road Animal Hospital, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're...

  • Technician Mill Control

    3 weeks ago

    Miami, United States Capstone Mining Full time

    Job DescriptionJob DescriptionPOSITION PURPOSE: Responsible for (including but not limited to) all aspects of monitoring and controlling the equipment in mill operations assigned to the Concentrator Control Room. The Concentrator consists of a sulfide copper ore crushing, milling, flotation and filtering facility, which includes a Molybdenum Plant. In...

  • Client Service Representative

    2 weeks ago

    Miami Beach, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Part Time Client Service Representative to join our team. At VCA Alton Road Animal Hospital, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s...

  • Client Service Representative

    2 weeks ago

    Miami Beach, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Part Time Client Service Representative to join our team. At VCA Alton Road Animal Hospital, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a...

  • Financial Controller

    3 weeks ago

    Miami, United States Harland & Wolff Full time

    Job DescriptionJob DescriptionJob DescriptionThe Financial Controller for the US will be a key member of the small US team, responsible for managing the entire accountancy function, including financial reporting, financial planning and analysis, management accounts, banking, payroll, accounts payable, accounts receivable and expenses. This role demands a...

  • Receptionist Officer

    4 weeks ago

    Miami, United States Plaxonic Inc Full time

    Job Summary Acts as a receptionist for client facility to control access through the business process. Determines nature of the clients business and refer client to appropriate department personnel. • Observes and reports incidents or suspicious activity to client representatives company management life/safety personnel. Prepares logs or reports as...

  • Executive Sales Representative

    1 day ago

    Miami, United States CAS - Composite Aeronautic Specialists, LLC. Full time

    Company DescriptionCAS - Composite Aeronautic Specialists, LLC. is an FAA (#5C0R216D) /EASA (145.6841) certified maintenance facility specializing in the repair and overhaul of airframe and engine components for commercial and regional aircraft. Our focus on providing expert services and exceeding customer expectations sets us apart in the industry. Located...

  • Executive Sales Representative

    1 day ago

    Miami, United States CAS - Composite Aeronautic Specialists, LLC. Full time

    Company DescriptionCAS - Composite Aeronautic Specialists, LLC. is an FAA (#5C0R216D) /EASA (145.6841) certified maintenance facility specializing in the repair and overhaul of airframe and engine components for commercial and regional aircraft. Our focus on providing expert services and exceeding customer expectations sets us apart in the industry. Located...