Parts Counterperson

Overall Summary

Provide customers (both internal and external) requested parts and accessories in a timely manner. In addition to specifying the correctly needed items, the Parts Counterperson is responsible to solicit additional sales; charges out merchandise using the Dealer Management System, follow-up on special orders, tag, store and process warranty parts, assist in conducting inventory cycle counts and keep inventory area, parts counter and retail area/displays clean and orderly.

Education

GED

Experience

Less than 1 year

Additional Information

Bennett Hyundai of Lebanon is looking for an Automotive Parts Consultant. We offer an excellent work environment as well as benefits. We are a family-owned automotive group with 70 years of serving our community with the highest level of customer service. The applicant should be familiar with the basic duties the position will require. The right parts consultant wants to be a productive part of our team while supporting our philosophy of Automotive Excellence.

Responsibilities of the Parts Consultant will include, but are not limited, to the following;

Responsibilities

-Oversee the parts sales process.
-Communicate with staff and customers in a friendly and professional manner.
-Provide auto parts answers and solutions for our retail and wholesale customers
-Read and understand the parts catalog when looking up and speaking to specific parts.
-Answer phone calls, provide price quotes and other information to customers.
-Provide high level service to both internal and external customers.
-Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
-Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
-Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
-Make sure all internal requests for parts are billed on service repair order.
-Receive payment from retail customers or obtains credit authorization.

Qualifications

-High School Diploma or GED. Technical or Trade school courses or degree a plus.
-Experience in a parts store, auction, retail store, auto body/collision preferred but we are willing to train the right individual
-Eager to improve in a dynamic work environment
-Knowledge of cataloging AND/OR inventory management systems, a plus
-Detail oriented, can understand expenses and profit/loss
-Good organizational skills
-Proficient in Microsoft Word and Excel
-Strong interpersonal and time management skills
-Ability to read/interpret safety and maintenance documents
-Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
-Valid driver's license and clean driving record
** We are an equal opportunity employer and drug free workplace. All positions will be contingent on the ability to pass a background check, motor vehicle history,