Manager of Quality and Compliance- Home Health and Hospice

2 weeks ago

Springfield, United States Baystate Health Full time

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Home Health and Hospice is looking for Manager of Quality and Compliance to join the team

The Manager of Quality and Compliance Overview:

Responsible for the overall Quality and Compliance of all Baystate Home Health & Hospice programs and services.

As an agent of change, fosters a culture of measurement, integrity, transparency, accountability and operational excellence. Provides operational leadership, designs strategic and tactical plans to implement effective solutions and achieve system and entity goals. It guides the development of practice standards and establishes indicators to monitor and evaluate the quality, safety, utilization, and appropriateness of care/service effectiveness. Manages agency-wide risk management and exposure control efforts to ensure organizational compliance and disaster preparedness. Assures all clinical and regulatory policies are updated and integrated into the organization's daily operations. Integrates technology and performance improvement initiatives into clinical operations to ensure process efficiency. Designs effective electronic documentation systems.

The position directly oversees staff and/or any outsourced vendors in the areas of coding, quality review, education, process improvement, and compliance.

THE ADVANTAGES OF WORKING WITH BAYSTATE

Excellent Compensation

High-quality, low-cost medical, dental and vision insurance

Pet, home, auto and personal insurance

Certification and continuing education reimbursement

Nursing forgivable loan program

403b retirement company match & annual company contribution increase based on years of service

Life insurance

First time homebuyer program

Free money coach advice from a certified professional

Reimbursement for a variety of wellbeing activities, included but limited to: gym membership and equipment, personal trainer, massage and so much more

Wellbeing programs that include but are not limited to mental, physical, and financial health

Skills/Competencies:

Strong leadership and management skills with an ability to connect to various levels within the organization's operations;

Strategic/tactical planning and ability to guide staff through the process from conceptualization through implementation;

Organizational change management;

Exceptional verbal and written communication skills;

Ability to integrate technology into clinical practice;

Thorough knowledge of Home Health and Hospice operations and the industry's landscape, regulation, compliance, safety, and performance improvement; working knowledge of adult learning principles and professional development.

OASIS expertise;

Quality Improvement principles and application; Government Programs Administration – Medicare; Medicaid; Strategic

Certification:

Oasis (within 1st 6 months)-Required

LEAN or Equivalent- Preferred

CPHQ- Preferred

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