Shift Supervisor

3 weeks ago

Tinley Park, United States Chicago (Do-Rite) Full time

Do-Rite Donuts & Chicken is a Chef-owned stop in Chicago known for hand-crafted artisan donuts, tasty chicken sandwiches, and scrambled-to-order breakfast sandwiches. We proudly serve eye-opening Dark Matter Coffee, which is ethically sourced and Chicago roasted.
The culinary mantra at Do-Rite is focused on 3 points: made in-house, small batch, and FRESH. ALL. DAY.
We believe in people. We believe in treating our guests and staff well.

EOE. We participate in E-Verify / Participamos en E-Verify


Lead Employees are responsible for initial training of front of house (FOH) and back of house (BOH) service staff and maintaining LEYE standards of guest service. Maintain and update training materials as needed.


Essential Functions

  • Achieve and maintain level of excellence in all functions outlined in hourly team job descriptions, and perform job functions as needed
  • Interact with, direct, train and develop employees in a fair and dignified manner
  • Observe, maintain, and when needed update FOH and BOH systems and communicate observations with management and partners 
  • Observe employees’ service standards and communicate observations to management, partners and trainers, and assist in developing and implementing necessary plans of action 
  • Secure and reconcile cash drawer 
  • Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures 
  • Assist with training staff at new restaurant openings
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively use and operate all necessary tools and equipment 
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multi-task calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

  • Model and promote teamwork across all teams
  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Cultivate personal growth and entrepreneurial skills based on reviews and feedback from supervisors 
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Use sales techniques to present and encourage current promotions to guests
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment
  • Comply with all safety and sanitation guidelines and procedures
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed

  • Shift Supervisor

    4 days ago

    Tinley Park, Illinois, United States Chicago (Do-Rite) Full time

    Do-Rite Donuts & Chicken is a Chef-owned stop in Chicago known for hand-crafted artisan donuts, tasty chicken sandwiches, and scrambled-to-order breakfast sandwiches. We proudly serve eye-opening Dark Matter Coffee, which is ethically sourced and Chicago roasted.The culinary mantra at Do-Rite is focused on 3 points: made in-house, small batch, and FRESH....

  • Shift Lead>

    3 weeks ago

    Tinley Park, United States Taco Bell Full time

    Taco Bell - 9281 159th St. [Restaurant Shift Supervisor] As a Shift Leader at Taco Bell, you'll: Supervise, train, motivate and lead employees to maintain enthusiastic customer service; Ensure orders are taken in a prompt, accurate and courteous manner; Attempt to resolve customer concerns; Take inventory of stock during shift to determine ordering needs and...

  • Shift Leader>

    4 weeks ago

    Tinley Park, United States Potbelly Sandwich Shop Full time

    Potbelly Sandwich Shop - 15901 Harlem Ave Suite E [Restaurant Shift Supervisor] As a Shift Leader at Potbelly Sandwich Shop, you'll: Lead a shift by managing and developing associates; Execute outstanding product quality and customer service, build sales, and control costs for each shift; Follow standard Potbelly operating policies, procedures, and tool use...

  • Shift Leader>

    3 weeks ago

    Tinley Park, United States Potbelly Sandwich Shop Full time

    Potbelly Sandwich Shop - 15901 Harlem Ave Suite E [Restaurant Shift Supervisor] As a Shift Leader at Potbelly Sandwich Shop, you'll: Lead a shift by managing and developing associates; Execute outstanding product quality and customer service, build sales, and control costs for each shift; Follow standard Potbelly operating policies, procedures, and tool use...

  • Production Supervisor

    3 weeks ago

    Tinley Park, United States JSK Recruiting, Inc Full time

    Job DescriptionJob DescriptionProduction Supervisor – 1st shift (Paint Department)Family organization has recently expanded and is hiring a production supervisor for day shift to oversee the paint/ powder coat departmentsCompany has been in business for 52 years and continues to grow each year due to phenomenally high-quality products They offer fantastic...

  • Production Supervisor

    1 month ago

    Tinley Park, United States JSK Recruiting, Inc Full time

    Job DescriptionJob DescriptionProduction Supervisor – 1st shift (Paint Department)Family organization has recently expanded and is hiring a production supervisor for day shift to oversee the paint/ powder coat departmentsCompany has been in business for 52 years and continues to grow each year due to phenomenally high-quality products They offer fantastic...

  • Supervisor, Operations

    3 weeks ago

    Tinley Park, Illinois, United States Southwire Full time

    A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor...

  • Supervisor, Operations

    4 weeks ago

    Tinley Park, Illinois, United States Southwire Full time

    A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor...

  • Hotline Shift Leader

    6 days ago

    Tinley Park, United States Crisis Center for South Suburbia Full time

    **Benefits**: - Dental insurance - Health insurance - Vision insurance | **Program**:Emergency Services | | **Reports to**: Hotline Supervisor | | **Schedule**: 8am-4pm Every other weekend | **Classification**: P/T Non-Exempt | **SUMMARY**: Assists in the development and coordination of Hotline, monitors, supports and evaluates Hotline volunteers and...

  • House Cleaning Supervisor and Specialist

    3 weeks ago

    Tinley Park, United States Home Cleaning Centers of America Full time

    Job Overview: **Responsibilities**: - Perform cleaning tasks such as dusting, vacuuming, mopping, and sanitizing various areas - Clean and sanitize bathrooms, kitchens, living rooms, bedrooms, and common areas - Handle cleaning chemicals safely and effectively - Empty trash receptacles and transport waste to disposal areas - Follow cleaning schedules and...

  • Hotline Shift Leader

    2 weeks ago

    Tinley Park, United States Crisis Center for South Suburbia Full time

    Job DescriptionJob DescriptionBenefits:Dental insurancePaid time offVision insuranceJOB SPECIFIC DUTIES AND RESPONSIBILITIES:1. Answer Hotline and administrative telephones; provide consistent and supportive crisis intervention; provide consistent and accurate referral services.2. Provide attentive customer service and responsiveness to all callers. Respond...

  • Client Service Supervisor

    7 days ago

    Tinley Park, United States Aveanna Healthcare Full time

    Requisition #:195835 Location:Tinley Park, IL 60477 Category:Client Services Salary:Starting at $45,000 per year Position Details Position Overview The Client Services Supervisor is primarily responsible for management of the recruitment, hiring, staffing and scheduling of caregivers that meet the patient's needs. Responsible for collaborating with the...

  • Shift Supervisor>

    3 weeks ago

    Bethel Park, United States Eat'n Park Full time

    Eat'n Park - 5220 Library Road [Restaurant Shift Supervisor] As a Shift Supervisor at Eat'n Park, you'll: Project a leadership image in verbal and written communications; Assist management in enforcing controls and systems to meet or exceed goals; Lead team members to meet shift goals; Ensure and adhere to all company human resource practices; Set the tone...

  • Shift Supervisor

    4 weeks ago

    Rohnert Park, United States Papa Murphy's Holdings, Inc. Full time

    Shift Supervisor: "You are applying for work with T&B Pizza Inc, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description The...

  • Shift Supervisor>

    4 weeks ago

    Overland Park, United States Krispy Kreme Full time

    Krispy Kreme - 10390 Metcalf Avenue [Restaurant Shift Supervisor] As a Shift Supervisor at Krispy Kreme, you'll: Oversee the proper operations of all shop activities that revolve around making the sweet treats; Train the Krispy Kremers to assist customers in a fun and joyful way; Run the shop which involves planning for the types of doughnuts we'll make and...

  • Shift Supervisor>

    4 weeks ago

    Allen Park, United States Krispy Kreme Full time

    Krispy Kreme - 15050 Southfield Road [Restaurant Shift Supervisor] As a Shift Supervisor at Krispy Kreme, you'll: Oversee the proper operations of all shop activities that revolve around making the sweet treats; Train the Krispy Kremers to assist customers in a fun and joyful way; Run the shop which involves planning for the types of doughnuts we'll make and...

  • Shift Supervisor

    4 weeks ago

    Orchard Park, United States Red Robin International, Inc. Full time

    Shift Supervisor Our Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our B.U.R.G.E.R values may be selected...

  • Shift Supervisor

    4 weeks ago

    Orchard Park, United States Red Robin International, Inc. Full time

    Shift Supervisor Our Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our B.U.R.G.E.R values may be selected...

  • Shift Supervisor

    4 weeks ago

    Fairview Park, United States Red Robin International, Inc. Full time

    Shift Supervisor Our Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our B.U.R.G.E.R values may be selected...

  • Shift Supervisor

    3 weeks ago

    Orchard Park, United States Red Robin Full time

    Shift SupervisorOur Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our B.U.R.G.E.R values may be selected by...