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Parts Counterperson

2 months ago

Merrillville, United States Webb Hyundai Merrillville Full time

Parts Counterperson

Webb Automotive is looking for a Parts Counter person to help support our team and provide customers with exceptional experiences.
The ideal candidate will flourish in a fast-paced and professional workplace.
Must be able to work till 7:00 pm

 

Responsibilities

  • Oversee the parts sales process from start to finish
  • Communicate with customer on parts status
  • Communicate with staff and customers in a friendly and professional manner.
  • Be able to read and understand the parts catalog when looking up parts.
  • Answers phone calls, providing price quotes and other information
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level service to internal and external customers.
  • Pulls and fills orders from stock
  • Maintain a weekly bin checks to ensure accuracy of stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Set up orders for daily shipment, delivery, or pick-up

Qualifications

  • Have a High School Diploma or equivalent
  • Have experience with auto parts sales (preferred)
  • Able to work in a fast-paced work environment
  • Have strong organizational and time management skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

BENEFITS:

  • Health insurance- Company contributes a portion to cost
  • Dental, Vision and Aflac insurance options available
  • Paid Life Insurance
  • 401(k) with company matching
  • Paid Vacation
  • Family owned and operated
  • Positive work environment
  • Starting pay $16.00 per hour