Retail Supervisor

2 weeks ago

San Antonio, United States Margaritaville Full time

Job Overview:

Responsible for maintaining a high degree of guest and Staff Member satisfaction while assisting with day-to-day operation of retail venue by performing the following duties:
Rate of Pay: Position Description: Responsible for ensuring that the retail floor is managed efficiently. Ensures the highest quality product reaches our guest and meets specifications. Conducts daily shift meetings. Assists in training new Staff Members within their department. Assists management with motivating, developing, coaching and counseling Staff Members to ensure the proper level of service is being provided to guests. Notifies management of low inventory and recommends new inventory. Responsible for reporting any Staff Member issues to management. Assists management with opening and closing responsibilities. Assists with the receiving of merchandise deliveries and stocking of the sales floor. Ensures inventory controls are followed to manage retail shrinkage and swelling. Consistently maintains the merchandise and visual plan. Assists with maintaining store standards including stocking, cleaning, folding, etc. Ensures that all productivity and quality standards are maintained. Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition. Performs other duties and tasks as assigned or determined by management and moves with a sense of urgency. Adheres to responsible alcohol service established by company policy. Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management. Adheres to all company policies and procedures as established in the Staff Member Handbook. Skills/Experience: One to two years retail experience. Supervisory or management experience preferred. Good written and verbal communication skills. Ability to interact professionally with other departments and outside contacts. Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision. Good judgment and decision making abilities. Basic computer skills, Word, Excel, and Outlook preferred.

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