Hospital Prog Call Center Rep
5 months ago
About Children’s Minnesota
Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.
Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.
Position Summary
This position is responsible for answering telephone calls; providing personalized seamless service to physician callers; responding to inquiries with expert knowledge of physicians, services, and programs; working with internal departments of affiliated entities to draft best practices for routing and responding to physician callers; and prioritizing complex and emergent situations. Incumbent may need to access 3-4 software systems within one call. Incumbent will also participate in staff training and act as a resource for co-workers when necessary.
* Strong basic computer and keyboarding skills.
* Demonstrated excellent written, verbal and interpersonal communications skills.
* Demonstrates a pleasant telephone voice and helpful manner.
* Ability to work effectively with minimum supervision, while understanding role as part of a team.
* Must have strong interpersonal communication skills, including excellent problem solving and follow up skills.
* Proven strong analytical skills with ability to identify problems and initiate solutions.
* Demonstrates a forward-thinking approach, continually looking for ways to improve processes, tools and resources to best serve the healthcare providers accessing the service, and the primary/secondary clients.
* Knowledge of general computer software, including Microsoft Office.
Preferred Qualifications:
* Telephone-based customer service experience.
* Fluid knowledge of common medical and hospital terminology required.
* Experience working in a fast-paced healthcare environment, preferably including clinician interaction.
* Knowledge of specialty software, including Infinity, E-Centaurus, Cerner, and/or AMiON.
Physical Demands
Please click here to view the Physical Demands
-
Call Center Operations Manager
1 week ago
Edina, Minnesota, United States Addison Group Full timeJob Title: Call Center ManagerJob Summary:We are seeking a highly skilled Call Center Manager to lead our team of customer service representatives in providing exceptional service to our patients. As a Call Center Manager, you will be responsible for ensuring the operational flow and routine of the call center is at peak efficiency.Key...
-
Customer Service Call Center Representative
3 weeks ago
Edina, United States SS&C Full timeSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...
-
MN/SD/ND Territory Sales Trainer
1 month ago
Edina, United States Unum Full timeJob Posting End Date: October 19 For more than 75 years, Colonial Life & Accident Insurance Company has had one mission: to help America’s workers preserve and protect the vitally important things they work so hard to build. Headquartered in Columbia, South Carolina, we offer a wide range of financial protection options, helping more than 3.7 million...
-
On-Call Chaplain
1 month ago
Edina, United States Fairview Health Services Full timeOverview This position will support both M Health Fairview Ridges Hospital and Southdale Hospitals, covering off-site call overnights and weekend days. The Chaplain incorporates the spiritual and emotional dimensions of human development into one’s practice of care and reflects a working knowledge of different ethics theories appropriate to one’s...
-
Hospital Representative
4 weeks ago
Edina, Minnesota, United States Children's Minnesota Full timeAbout Children's MinnesotaChildren's Minnesota is a leading pediatric health system in the United States, providing care exclusively to children from before birth through young adulthood. As a not-for-profit system since 1924, we are committed to delivering exceptional care and advancing pediatric medicine.Position SummaryThis role is responsible for...
-
RN Heart Center
2 days ago
Edina, United States Fairview Health Services Full timeOverview M Health Fairview Health Services is searching for a hardworking RN who is looking for an exciting career in our lively Heart Center Unit located at our Edina, Minnesota campus! Fairview Southdale Hospital offers care to people living and working in the southwest Twin Cities metro area. With more than 40 specialty services, we combine talents to...
-
Registered Nurse/ RN
5 months ago
Edina, United States Fairview Health Services Full timeOverview We at Fairview Health Services are looking for a dedicated Registered Nurse/RN to join the Edina Clinic! This position is approved for 64 hours every two weeks, and is benefit eligible! Some of the benefits we offer at Fairview include medical insurance - as low as $0, dental insurance - also a $0 option, PTO (up to 24 days per year starting),...
-
Physician - Obstetrics and Gynecology Specialist
3 weeks ago
Edina, Minnesota, United States Fairview Health Services Full timeObstetrician Gynecologist Physician OpportunityFairview Health Services is seeking an experienced Obstetrician Gynecologist to join our team at M Health Fairview Center for Women - Edina.Practice Details:Join a team of 6 Obstetrician Gynecologists, 5 Certified Nurse Midwives, and 2 Physician AssistantsDeliveries and surgeries performed at Fairview Southdale...
-
Physician - Obstetrics and Gynecology
4 days ago
Edina, United States Fairview Full timeFairview Health Services is seeking an Ob/Gyn physician to join the multi-specialty practice at M Health Fairview Center for Women - Edina.Practice Details:Join a team of 6 Ob/Gyn physicians, 5 Certified Nurse Midwives and 2 Physician AssistantsDeliveries and surgeries performed at Fairview Southdale Hospital, adjacent to the clinic.Admitting Hospital:...
-
Edina, United States HealthEcareers - Client Full timeM Health Fairview Southdale Hospital in Edina, MN is seeking BC/BE Internal Medicine physicians to see patients exclusively in the hospital setting. The hospitalist team provides 24/7 inpatient Internal Medicine care for specialty patients as part of a well-established, co-management structure. M Health Fairview Southdale Hospital is a community hospital...
-
Edina, United States Fairview Full timeM Health Fairview Southdale Hospital in Edina, MN is seeking BC/BE Internal Medicine physicians to see patients exclusively in the hospital setting. The hospitalist team provides 24/7 inpatient Internal Medicine care for specialty patients as part of a well-established, co-management structure. M Health Fairview Southdale Hospital is a community hospital...
-
Physician - Gastrointestinal Pathology
4 days ago
Edina, United States Fairview Full timeFairview Health Services is seeking a full-time AP/CP-boarded or board eligible, Surgical Pathologist with expertise/training in Gastrointestinal Pathology, to join community practice based at M Health Fairview Southdale Hospital in Edina, MN. Practice Details: Join a team of community Pathologists, working in close collaborations with pathologists at the...
-
Customer Service Representative
2 weeks ago
Edina, Minnesota, United States SS&C Full timeJob Title: Customer Service Call Center RepresentativeJob Summary:SS&C is seeking a highly motivated and customer-focused Customer Service Call Center Representative to join our team. As a key member of our Transfer Agency, you will be responsible for providing exceptional customer service to our clients and their investors, ensuring timely and accurate...
-
Family Medicine Physician
4 weeks ago
Edina, Minnesota, United States Allina Health Full timeJob Summary:Edina Family Physicians is a group of family physicians and staff dedicated to providing high-quality, patient-centered care. Our mission is to deliver timely and economical healthcare services to our community.Key Position Details:We have a long-standing relationship with the community, built over 40 years of serving the Edina area.Our practice...
-
Family Medicine Physician
1 week ago
Edina, Minnesota, United States Allina Health Full timeJob Summary:Edina Family Physicians is a group of dedicated healthcare professionals committed to delivering high-quality, patient-centered care. Our mission is to provide timely, economical, and compassionate medical services to our community.Key Position Details:Our practice has a long-standing reputation for excellence, with a strong focus on family...
-
Health Unit Coordinator
3 days ago
Edina, Minnesota, United States Revo Health Full timeThe Health Unit Coordinator is a vital role at Revo Health, responsible for ensuring the smooth operation of our Edina Specialty Surgery Center. This full-time position requires a high level of organization and communication skills, as you will be coordinating patient flow, data entry, and OR schedule coordination.As a Health Unit Coordinator, you will be...
-
Operating Room Circulator Registered Nurse
1 week ago
Edina, Minnesota, United States Revo Health Full timeThe Operating Room (OR) Circulator Registered Nurse is responsible for delivering high-quality patient care in the OR of the Surgery Center. This part-time position (0.8 FTE) is based in Edina, working Monday through Friday from 6:00 am to 5:00 pm. No weekend, holiday, or on-call work is required.Revo Health is a professional services company partnering with...
-
Operating Room Circulator
3 days ago
Edina, Minnesota, United States Revo Health Full timeJob Summary:The Operating Room Circulator Registered Nurse is responsible for delivering high-quality patient care in the OR of the Surgery Center. This part-time position (0.8 FTE) is based in Edina, working Monday to Friday from 6:00 am to 5:00 pm, with no weekend, holiday, or on-call work required.As a Registered Nurse with Revo Health, you will be part...
-
Registered Nurse, Operating Room Circulator
3 weeks ago
Edina, United States Infinite Health Collaborative (iHealth) Full timeDescription The Operating Room (OR) Circulator - Registered Nurse is responsible for the delivery of optimum quality care to patient while in the OR of the Surgery Center. This is a part-time (0.8) position working out of our Edina Specialty Surgery Center. Our center hours are M-F from 6:00 am to 5:00 pm. No weekend, holiday, or on-call work required. Revo...
-
Operating Room Circulator Registered Nurse
3 days ago
Edina, Minnesota, United States Revo Health Full timeThe Operating Room Circulator Registered Nurse is a vital member of the surgical team, responsible for delivering high-quality patient care in the Operating Room of the Surgery Center.This part-time position (0.8 FTE) is based out of our Edina Specialty Surgery Center, with hours of operation from Monday to Friday, 6:00 am to 5:00 pm. No weekend, holiday, or...
