Emergency Department Tech/Health Unit Coordinator

Found in: Talent US C2 - 2 weeks ago


La Crosse, United States Mayo Clinic Full time

The Emergency Department Technician (EDT) assists with patient care based on individual patient needs within the scope of practice under direct supervision of the registered nurse. The EDT provides supportive care to the Emergency Department patients and performs approved procedures per policy. The EDT assists patients with activities of daily living and assists with the maintenance of a safe and clean environment.

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources.

The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.



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