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Remote Data Entry LTC Technician
4 months ago
Responsibilities
Contact physician’s office as needed for refill authorization. Contact client for verification of orders as needed. Process all new and refill prescriptions. Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards. Document correspondence and follow up in the system. Prepare audit sheets and provide feedback to manager. Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system. Initiate and document correspondence and follow up in system. May assist with research of lost or missing orders per internal department requests. May provide backup support to other pharmacy groups based on business needs or production levels. Answer incoming calls promptly and provide high standard of customer service to the client.
Qualifications
High School diploma or general education degree (GED). Pharmacy Technician License and/or Certification (CPhT) as per State requirements. General computer knowledge including Microsoft Office: Word, Excel and Outlook. Excellent customer service, interpersonal, verbal and written communication skills. Work collaboratively with other team members and manager to ensure that best practices are shared. Must be able to work weekends, holidays and alternate shifts for PTO/staffing coverages as 24/7/365 operational needs dictate.Qualifications Preferred
Pharmacy data entry experience; minimum one year. Strong knowledge of Brand/Generic drugs and medical terminology.Why work at Symbria?
100% employee-owned company through an Employee Stock Ownership Plan, also known as an ESOP. You, along with your co-workers, have an ownership stake in this company Competitive compensation ESOP retirement plan 401(k) & Roth 401(k) plans Employee Assistance Program Full-time employees are eligible for medical, dental, vision, life insurance, short/long term disability, flexible spending accounts (FSA), Paid Time Off (PTO) and Yearly Tuition Reimbursement.EOE
