Front Desk Agent

2 months ago


Rochester, United States Davidson Hospitality Full time

Overview

Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.

Responsibilities:

Greet and welcome guests with a warm and friendly attitude, creating a positive first impression. Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail. Provide information about hotel facilities, services, and local attractions. Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner. Process guest payments and maintain accurate records. Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience. Maintain the cleanliness and organization of the front desk area. Assist in administrative tasks, such as answering phone calls and handling reservations.

Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us

Qualifications

High school diploma or equivalent Prior cash handling experience necessary Exceptional communication skills  Very good computer skills Ability to work flexible hours including weekends and holidays Strong problem-solving skills Ability to multitask and work in a fast-paced environment Experience in customer service is preferred Knowledge of hotel or resort operations is a plus

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays).  401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.



  • Rochester, United States TPI Hospitality Full time

    Springhill Suites by Marriott - Rochester, MNFull-Time/Hours: 11pm to 7amSalary: $15.50/hr to $17/hrWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general...


  • Rochester, United States TPI Hospitality Full time

    Courtyard by Marriott, Rochester, MNPart-Time: 11pm to 7amHours: (Friday & Saturday)We all matter. We all make a difference. We are TPI.TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 40 hotels and restaurants throughout Minnesota and Florida. Our brands include Hilton, Marriott, Margaritaville,...

  • Front Desk Agent

    5 months ago


    Rochester, United States Royal Park Hotel Full time

    Property Description: Royal Park Hotel, located in the charming town of Rochester, Michigan, is a luxury boutique hotel offering a sophisticated and upscale work environment. As a job applicant, joining the team at Royal Park Hotel means being part of a prestigious hotel known for its elegant accommodations, exceptional service, and picturesque riverfront...

  • Front Desk Associate

    2 months ago


    Rochester, New York, United States Homewood Suites Rochester Full time

    Front Desk Agent Job DescriptionAt Homewood Suites Rochester, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Provide attentive and courteous service to guests...


  • Rochester, Michigan, United States Royal Park Hotel Full time

    Front Desk AgentRoyal Park Hotel, a luxury boutique hotel in Rochester, Michigan, is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Welcoming and assisting guests with check-in...


  • Rochester, Illinois, United States Holiday Inn Express Nevada Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Holiday Inn Express Hotel Las Vegas South. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Responsibilities:Guest Registration: Register...


  • Rochester, New York, United States DOUBLETREE BY HILTON ROCHESTER Full time

    Job DescriptionWe are seeking a highly skilled and organized Front Desk Agent to join our team at DOUBLETREE BY HILTON ROCHESTER. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the front desk area.ResponsibilitiesReceive and process room reservations,...


  • Rochester, New York, United States Homewood Suites Rochester Full time

    Job Title: Front Desk Agent Second ShiftLocation: Homewood Suites Rochester, 2095 Hylan Dr. Rochester, NY 14623Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Homewood Suites Rochester. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and...

  • Front Desk Associate

    4 weeks ago


    Rochester, New York, United States Homewood Suites Rochester Full time

    Job Title: Front Desk Agent Second ShiftJob Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Homewood Suites Rochester. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Responsibilities:Provide warm and...

  • Front Desk Associate

    3 weeks ago


    Rochester, Michigan, United States Royal Park Hotel Full time

    OverviewRoyal Park Hotel is seeking a highly skilled and enthusiastic Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience throughout their stay.ResponsibilitiesWelcoming and assisting guests with a warm and friendly...


  • Rochester, New York, United States Davidson Hospitality Full time

    OverviewWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at Davidson Hospitality Group. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in creating a warm and welcoming atmosphere. Your exceptional communication skills, attention to detail, and ability to multitask...


  • Rochester, New York, United States Davidson Hospitality Full time

    OverviewWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at Davidson Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in creating a warm and welcoming atmosphere.Responsibilities:Provide exceptional customer service to guests, responding to their inquiries...


  • Rochester, New York, United States DoubleTree by Hilton Rochester Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at DoubleTree by Hilton Rochester. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, handling reservations, and maintaining a clean and organized work environment.ResponsibilitiesProcess guest...


  • Rochester, United States Merete Hotel Management Full time

    Job DetailsJob Location Fairfield by Marriott- Grand Mound/Centralia - Rochester, WA Education Level None Salary Range $16.80 Hourly Job Shift Any Job Category Front Desk Hospitality Description At Meret, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel...

  • Front Desk Associate

    4 months ago


    Rochester, United States Kahler Hotels LLC Full time

    Overview: Kahler Inn and Suites, a part of Kahler Hospitality Group, is committed to providing exceptional service and a welcoming environment to all our guests. Our team members are our greatest asset, and we are dedicated to their growth and success. We are seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will...


  • Rochester, New York, United States Davidson Hospitality Full time

    OverviewAs a Front Desk Agent at Davidson Hospitality, you will be the face of our hotel, providing exceptional guest experiences and ensuring seamless check-ins and check-outs. With a passion for hospitality and a warm smile, you will create a positive first impression and set the tone for a memorable stay.Responsibilities:Greet and welcome guests with a...

  • Front Desk Lead

    2 weeks ago


    Rochester, Minnesota, United States Rochester Athletic Club Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Lead at the Rochester Athletic Club. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, while also supporting the overall operation of the front desk.Key...

  • Front Desk Supervisor

    3 months ago


    Rochester, United States Kahler Hotels LLC Full time

    Overview: Kahler Inn and Suites, part of the renowned Kahler Hospitality Group, is located in the heart of Rochester, MN, offering guests a welcoming and comfortable stay with top-notch service. We pride ourselves on providing a warm and inviting atmosphere, ensuring each guest experiences exceptional hospitality. Job Summary: We are seeking a dynamic and...


  • Rochester, Minnesota, United States Kahler Hotels LLC Full time

    {"Job Title": "Front Desk Supervisor", "Job Summary": "We are seeking a dynamic and motivated Front Desk Supervisor to oversee the daily operations of the front desk, ensuring exceptional guest service and efficiency. This role requires a leader with strong organizational skills, excellent customer service abilities, and a passion for creating memorable...


  • Rochester, New York, United States Goldfish Swim School - Pittsford Full time

    Goldfish Swim School - Pittsford is seeking a highly motivated and customer-focused Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for all. Your responsibilities will include processing...