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Team Member

4 months ago

Cincinnati, United States Dairy Queen Grill and Chill Full time

Kitchen Crew Member

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance

Enthusiastically greet and welcome fans to the Dairy Queen brand

Strive to exceed fan expectations and deliver fan first service through timely and quality service

Quickly and accurately prepare food products following restaurant, health, and safety standards

Properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment

Complete assigned preparation work for stocking and setting up grill area

Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards

Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members

Create and maintain a positive, safe, clean, and inviting environment for fans and team members

At all times exhibit a genuine passion for excellence

Perform other duties as assigned by management

Requirements:

Communicate positively with fans and co-workers constantly during shifts

Work well under pressure packed situations while maintaining a great attitude

Comfortable standing for entire shift and able to lift 50 pounds

Ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone (41-140F)

Practice established food handling procedures and meet any local health regulations

Exhibit good manners, proper personal hygiene, and promptness

Have fun and maintain a positive attitude at all times

We also offer many other great benefits such as:

  • Flexible schedule
  • Leadership opportunities to gain real world management experience to help you reach your professional goals.
  • Competitive pay

Requirements and Responsibilities:

  • Consistency and Reliability
  • Cheerful and Positive Attitude
  • Values Teamwork
  • Loves Serving and Helping Others

We ask you to:

  • Smile
  • Create and Maintain Eye Contact
  • Make Emotional Connections with Guests
  • Honors and encourages others to follow the visions and values of the restaurant
  • Ability to multitask quickly, yet thoroughly
  • Have the ability to communicate effectively in English
  • Be at least 15 years of age
  • Be willing and able to work a flexible schedule
  • Have the ability to lift and carry 10-55 lbs.

Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary.

Dairy Queen Is a quick service restaurant whose mission and vision statements underscores its resilience and determination to provide the best service in the sector. Ever since its foundation approximately 75 years ago, Dairy Queen has maintained a surprisingly top-level quality of service for its fan base showing just how it remains committed to its mission and vision. In fact, it has earned itself a name and become a symbol of dependence and trustworthiness, making it one of the most revered brands in this line of business.