Ferman Buick-GMC of Wesley Chapel is hiring Experienced Automotive Service Advisors
1 month ago
- Greet Guests in a prompt and courteous manner, deliver a best-in-class Guest service experience from initial point of contact to stewardship of the service and repair process to delivery of the vehicle back to the Guest.
- Perform walk-around vehicle inspection with Guest and accurately record their comments regarding service needs and vehicle concerns using an electronic tablet.- Consult with Guest and Service Technician to recommend services needed, discuss any future maintenance, service or repair and ensure Guest has a good understanding of the project.- Create Service Repair Order detailing all work to be performed and provide Guest with a complete, and accurate, estimate of repair.- Use phone, text messaging and email to maintain timely and continuous communication with Guest regarding vehicle status, changes, delays or additional work required and any changes in cost estimate.- Advise Guests on the care and value of maintaining their vehicles in accordance with manufacturer specifications.
- Strictly follow the manufacturer's warranty guidelines and procedures.- Track and control all open Repair Orders written.- Manage and oversee the workflow and scheduling with team of technicians.- Schedule maintenance appointment or follow-up service and repairs.
- Comply with all federal, state, and local laws, and company policy, regarding the safeguarding all customer, company, and manufacturer information, as well as Guest's vehicle and property.- Strive to maintain excellent CSI scores. Qualifications - Minimum 2 years Automotive Service Advisor experience required.- Must have the ability to achieve exceptional CSI scores.- Bi-lingual with proficiency in both English and Spanish a plus.- The ideal candidate is friendly and presents a positive attitude, is energetic, self-motivated, detail oriented, has excellent organizational skills and is able to work with minimal supervision.- Excellent verbal and written communication skills.- Above average writing, telephone and texting skills, and proficient in using computers and tablets.- Must be able to explain complex automotive terms and procedures in a manner that's easily understood by the Guest.- Self-motivated, able to multi-task effectively and work in a fast-paced environment.- Understanding of vehicle mechanics and parts is a plus.- Good sales skills and ability to work weekends a plus.- Must have a valid US government issued Driver's License, a safe driving record and eligible to work in the United States.- Must be able to pass a pre-employment background screening and drug test. About Ferman Established in 1895, Ferman soon became Tampa's first retail automobile dealer. Today, we're one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco and Pinellas counties representing 12 brands of automobiles - BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo. Still a family owned & operated business we embrace a simple philosophy. Provide a Guest-centered automotive experience with a relentless focus on Service, Selection and Value assuring 100% Guest Satisfaction. It's simple. But it's what makes us different. When you become part of the Ferman Team, you'll join a company with a friendly, family-like atmosphere, significant opportunity for advancement with regard to income, responsibility and leadership, and a company with a history of strong ties to our local community and charitable partnerships. Make the decision to work with us and you'll be part of a world-class automotive organization reflecting stability and the opportunity to work alongside some of the best in our business. Ferman Core Values
- Maintain Ferman Standard of Ethics at all times.
- Embrace a Winning Team Spirit…Be Positive…Lead by Example.
- Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You”.
Our Benefits & Perks
- Ferman is a leader in the automotive industry with benefits and perks like:
- Competitive salary commensurate with experience.
- Excellent growth and opportunities for advancement.
- Modern, state-of-the-art Service facilities.
- Paid training and education to achieve, and maintain, any job certifications required.
- 401K with company participation.
- Competitive Health, Dental, Vision and Life insurance programs for employees and their families.
- Short-term & long-term disability insurance available.
- HSA (health savings account).
- PTO (paid time off).
- Employee pricing for new & used vehicles, service and parts.
-
Lutz, United States Ferman Automotive Group Full timeTAKE CONTROL OF YOUR SUCCESS working for one of the largest employers in the Tampa Bay area and one of the most forward-thinking and progressive retail automotive groups in the industry and move forward on a path to more earning potential and stability. Successful candidates possess a passion for cars and their latest technology, are sharp, positive,...
-
Automotive Service Consultant Wanted
1 week ago
Lutz, Florida, United States Ferman Automotive Group Full timeFerman Automotive Group is seeking talented individuals. If you are looking for a role that offers enhanced earning potential and increased responsibilities in the Guest Relations aspect of the Automotive Service Industry, this is the opportunity for you. We are in search of Service Advisors with a minimum of 2 years of experience who thrive on interacting...
-
Lutz, United States Ferman Automotive Group Full time40 hours per week guarantee during first 90 days of employment. The sky’s the limit when you work for one of the largest Harley-Davidson groups in Florida and one of the most forward- thinking and progressive automotive groups in the industry. The ideal candidate is friendly and presents a positive attitude , is energetic, self-motivated, can multi-task...
-
CNA/Home Health Aide
3 months ago
Lutz, United States Griswold Care Pairing Full timeWe are seeking an experienced & dedicated CNA's & Home Health Aides to join our registry. You will provide personal '1 on 1' care for a variety of clients in the home care setting. Referrals vary between 2-4 hours, 6-8 hours or even 12-24 hour live-in. Coverage area for Hillsborough County includes Brandon, Riverview and Tampa (New Tampa, South Tampa, Town...
-
Automotive Technician
3 weeks ago
Lutz, United States Tire Choice Auto Service Centers Full timeJob DescriptionAutomotive TechnicianPay: $18.25 -$35.42 per hour plus additional compensation and incentives. Pay is based on experience.The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle...
-
Automotive Service Consultant
1 week ago
Lutz, Florida, United States Morgan Auto Group Full timePosition OverviewLocationVW North Tampa - Tampa, FLCompensation$60,000 - $100,000.00 with CommissionAbout UsAs a proud member of the rapidly expanding Morgan Auto Group, a premier name in automotive retail across Florida, we are eager to welcome a skilled Service Consultant to our dynamic team. We prioritize a collaborative workplace, comprehensive benefits,...
-
Seasonal Retail Sales Associate
2 months ago
Lutz, United States Kohl's Full timeJoin us for an on-the-spot interview at our in person hiring event July 25-26 from 11:00am-7:00pm at the Hyatt Place Tampa Wesley Chapel. 26000 Sierra Center Boulevard Lutz, FL 33559 About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational...
-
Service Support Advisor
1 week ago
Lutz, Florida, United States Radiant Express Car Wash - Radiant Express Car Wash Full timeRadiant Express Car Wash - Guest Service Advisor (GSA)Shift Details: Afternoon shifts available, typically starting around 12pm/1pm and concluding at 8:30pm.At Radiant Express Car Wash, we believe that a job is more than just a paycheck; it’s a pathway to a fulfilling career. We are dedicated to nurturing every team member by equipping them with the...
-
Estate/Move Team Member
3 weeks ago
Lutz, United States Caring Transitions Part time $16Job DescriptionJob DescriptionCompassionate Team MemberCaring Transitions proudly serves clients and their families by providing an array of services to ease the stressful transitions that arise with downsizing from their homes. As a full-turnkey company, we provide professional relocation, downsizing and estate sale services.We are seeking Team Members...
-
Customer Engagement Advisor
1 week ago
Lutz, Florida, United States Radiant Express Car Wash - Radiant Express Car Wash Full timeRadiant Express Car Wash - Guest Service Advisor (GSA)Shift Details: Afternoon Shift position - typically from 12pm/1pm to 8:30pm.At Radiant Express Car Wash, we believe that working with us is more than just a job; it’s a pathway to a fulfilling career. We are committed to nurturing every team member by equipping them with the necessary tools and training...
-
Automotive Body Repair Center Manager
1 week ago
Lutz, Florida, United States Mobile Auto Solutions LLC Full timeCompany: Mobile Auto Solutions LLCWELCOME TO MOBILE AUTO SOLUTIONSOur Team Members Drive Us Mobile Auto Solutions LLC is a leading provider in the automotive repair industry. With a strong presence and a commitment to excellence, our dedicated team members are focused on delivering outstanding service to our customers.We value diversity and encourage...
-
Front Desk Coordinator I
2 days ago
Lutz, United States IVX Health Full timeJob DetailsJob Location Wesley Chapel Infusion Center - Lutz, FL Position Type Full Time Education Level High School Diploma / GED Travel Percentage Up to 10% Job Shift Monday - Friday, regular business hours Job Category Admin - Clerical Description Are you ready to make an impact in our patients' healthcare journeys right from the very start? IVX Health is...
-
Billing Specialist
1 week ago
Lutz, United States Morgan Auto Group Full timeDescription "> Morgan Automotive Group’s Lutz Accounting Center is hiring for Billing Clerks to post the vehicle sales for our dealerships. Looking for a qualified individual to join a winning team. We offer our associates a team environment, great benefits and on-going training and support. If you are in alignment with our values of integrity,...
-
Client Service Associate
1 week ago
Lutz, Florida, United States Radiant Express Car Wash - Radiant Express Car Wash Full timeRadiant Express Car Wash - Guest Service Advisor (GSA)Shift Availability: Afternoon shifts starting from 12pm/1pm to 8:30pm.At Radiant Express Car Wash, we believe that employment is more than just a job; it’s a pathway to a fulfilling career. We are dedicated to nurturing the growth of every team member by equipping them with the necessary tools and...
-
Handyman/Home Service Technician
3 months ago
Lutz, United States TruBlue of North Tampa Full timeJob DescriptionJob Description***$XXX sign-on bonus after 90-day probationary period. ***We provide:Year-round stable, steady workRegular work hoursFlexible schedulingCompany van and cover related expenses such as gas, oil changes, etc. *varies by locationTruBlue t-shirts, polos, and other company gearStrong office supportTruBlue of North Tampa is a Home...
-
Sales & Customer Service Associate
3 months ago
Lutz, United States Massage Envy Full timeOverview: Where Better Careers Begin! Massage Envy Lutz Do you have a passion for helping others? At the Massage Envy Lutz franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their...
-
Commercial Sales Manager
1 month ago
Lutz, United States AutoZone Full timeThe Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory. The CSM exceeds...
-
Client Service Representative
3 months ago
Lutz, United States VCA Full timeVCA Cypress Creek Animal Hospital is seeking an experienced Client Service Representative to join our team full-time. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re...
-
Plumbing Services Technician
14 hours ago
Lutz, Florida, United States GPS Pools, Inc Full timeAbout GPS Pools, Inc.We are a leading provider of swimming pool equipment services, dedicated to delivering exceptional quality and customer satisfaction. Our team of experts is committed to providing top-notch solutions for all your plumbing needs.Job SummaryWe are seeking a skilled and experienced Plumber to join our team as a Swimming Pool Equipment...
-
Service Technician
2 months ago
Lutz, United States Dobbs Equipment Full timeJob DescriptionJob DescriptionJob Title: Service Technician – (Shop)Reports To: Service ManagerDepartment: Service (50), Non-ExemptLocation: LutzSummary of Primary Functions: Dobbs Equipment is seeking an experienced Service Technician. Technicians are responsible for the repair, diagnosis, overhaul, and reconditioning maintenance of customer and company...
