IT Engineer I-ITSM Administrator
Found in: Talent US C2 - 2 weeks ago
Job Description
Job Summary
This position will be a key player in our Specialty Pharmacy team and will play a pivotal role in managing and improving our resident IT Service Management (ITSM) platform. In this role, you'll be responsible for administering and configuring the ITSM platform to align with our business requirements. Additionally, you'll oversee regular maintenance activities, manage user access and permissions, troubleshoot issues, and ensure data integrity within the environment. This role will require cross functional collaboration with stakeholders to gather requirements and translate them to ITSM tool configurations to support business needs.
About Walgreens and WBA
Walgreens , Inc. Nasdaq WBA, an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBAs purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the , Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the , including those that drive equitable access to care for the nations medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit
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