Infusion Center Tech

5 days ago

Frederick, United States Frederick Health Full time

Job Summary

:

The Infusion Center Tech performs various duties to assist in the treatment and care of patients in the Intravenous Outpatient Department (IVOP). Assists in preparing patients for infusion therapy, and during infusion therapy. Maintains equipment and supplies. Performs phlebotomy and runs CBC machine. Cross-trained as medical secretary for IVOP.

This position supports the Frederick Health mission, vision, core values and customer service philosophy and adheres to the Frederick Health Compliance Program, including following all regulatory requirements and the Frederick Health Standards of Behavior.

Essential Functions:

• Treats all patients with courtesy, dignity, and respect.

• Implements service recovery as needed to promote patient satisfaction.

• Keeps patient informed of treatment or physician delays. 

• Assists in the orientation of new staff to the IVOP. 

• Maintains patient confidentiality.

• Completes all paperwork with accuracy and completeness. 

• Possesses the necessary computer skills to effectively document patient care.

• Knows and demonstrates proper safety practices.

• Follows universal precautions and aseptic technique in provision of patient care.

• Uses proper lifting techniques.

• Knows location of emergency equipment.

• Maintains cleanliness and orderliness of the workspace

• Actively participates in project teams, task forces, and committee assignments as needed.

• Exhibits positive interpersonal skills for co-workers with one another and patients.

• Assists in preparing patients for infusion therapy. 

• Obtains and records patient vital signs. 

• Takes weights as indicated.

• Enters ordered lab tests into computer and obtains labels. 

• Monitors vital signs during infusion per policy.

• Recognizes and reports changes observed in condition or behavior of patients.

• During an emergency obtains code cart, takes vital signs, and follows the direction of the nurse.

• Checks daily: code cart; refrigerator thermometers; and blood pressure cuffs. 

• Routinely cleans thermometers and blood pressure cuffs.

• Maintains cell counter according to standards.

• Assists in ordering of supplies and putting them away.

• Assists in blood collection and related duties.

• Orients new staff to phlebotomy duties, use of cell counter, review of ordering labs under correct account, and correct lab tube use.

• Works with lab technician to obtain specimens on patients not requiring treatment, banding transfusion patients, and entering lab tests performed in the computer.

• Keeps staff informed of problems or changes related to the Lab, correct tube use, and redraws.

• Participates in quality assurance activities in the department and organization. 

• Other duties as assigned

Required Knowledge, Skills and Abilities:

• Able to assess and care for patients with special needs with respect to cultural, ethical, and religious differences and physical abilities

• Knowledge of Patient Satisfaction Survey criteria and ability to deliver service in accordance with those expectations.

• Ability to function as a positive team member as part of an interdisciplinary team. 

• Ability to read, write, and comprehend medical terminology

• Excellent written and verbal communication skills.

Minimum Education, Training, and Experience Required:

• Certified Nursing Assistant (CNA)credentials through MBoN or Patient Care Tech or Phlebotomy certification

• Current BLS/CPR certification

• At least 1 year experience as a CNA, PCT, or Phlebotomist

Patient Contact:

If applicable, must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients in the following age groups:

___Neonate (0 thru 30 days)

___Infant (31 thru 12 months)

___Child (13 months thru 12 years)

_X_Adolescent (13 years thru 17 years)

_X__Adult (18 years thru 65 years)

_X__Geriatric (66+ years)

Possess the ability to interpret the appropriate information needed to identify each patient’s requirements relative to his/her age-specific needs and to provide the care needed as described in the unit’s/department’s policies and procedures.

Physical Requirements:

Medium-Heavy Work – Lifting up to 75 pounds on an infrequent basis (less than one lift every three minutes) and/or carrying up to 35 pounds while walking. Pushing or pulling up to 115 pounds infrequently or greater than 115 pounds occasionally (no more than once per hour).

Ergonomic Risk Factors:

Repetition: Repeating the same motion over and over again places stress on the muscles and tendons. The severity of risk depends on how often the action is repeated, the speed of the movement, the required force and muscles involved.

Forceful Exertion: The amount of physical effort required to perform a task (such as moving patients) or to maintain control of equipment or tools. The amount of force depends on the type of grip, the weight of an object or person, body posture, the type of activity and the duration of the task.

Awkward Posture: Posture is the position your body is in and its effect on the muscle groups that are involved in the physical activity. Awkward postures include repeated or prolonged reaching, twisting, bending, kneeling, squatting, working overhead with your hands or arms, or holding fixed positions.

Contact Stress: Pressing the body hard on sharp edges can result in placing too much pressure on nerves, tendons, and blood vessels. For example, using the palm of your hand to hit or stick objects can increase risk of musculoskeletal disorders.

Working Conditions:

Bloodborne Pathogens Exposure Risk: Category A – WILL have exposure to blood or body fluids.

Reporting Relationship:

Reports to Clinical Supervisor. Receives direction from the Oncology RNs

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