Warehouse/Customer Service Specialist

7 days ago

Rochester, United States Hajoca Full time

Warehouse/Customer Service Specialist

Roberts-Hamilton, 2465 7th St NW, Rochester, Minnesota, United States of America Req #6652 Wednesday, June 12, 2024

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. 
 

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under and offer a customized business approach, honoring what’s special about each local marketplace.


Roberts-Hamilton is one of those trade names and is looking for a Warehouse/Customer Service Specialist  at their Rochester, MN  location.

Are you outgoing and value customer service? Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we’d like you to join our team as a Warehouse/Customer Service Specialist . 

About the Role: 

You will: 

Provide total care for our customers to ensure that we meet their expectations every time they interact with us. Provide sales and support to walk-in customers at our will-call sales counters and to field customers at off-site delivery locations. Be responsible for receiving incoming vendor shipments and customer return material; for stocking and maintaining the warehouse and counter sales areas; and for picking, documenting, and packing customer orders. Load and unload trucks and perform merchandise deliveries and pickups.  Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.  Accurately process and fill Sales Orders generated at the sales counter.  Provide customers with reliable information regarding product specifications, pricing, and availability.  Keep counter area and merchandise displays clean, neat, current, stocked and safely displayed.  Process cash sale returns and refund paperwork in accordance with Company policy and procedure.  Inform supervisor of inventory levels or stock depletions that could impact customer service levels  Process vendor shipments or customer returns 

About You:

High school diploma or equivalent  A proper and valid driver’s license  A driving record that meets the criteria for being an Authorized Driver in accordance with Company policy  Experience in customer service, counter sales, or contractor sales preferred  Experience in warehouse receiving, material handling preferred 

Our ideal candidate will also: 

Possess outstanding customer service, verbal communication, and generous listening skills.  Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.  Be able to quickly develop comprehensive knowledge of products sold at the Profit Center.  Be able to learn and operate the computer related systems used in warehouse operations, the delivery process, and to process orders.  Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.  Be able to learn to safely operate a forklift and other material handling equipment in use at the Profit Center.  Be able to remain calm and function effectively in stressful, unexpected, and/or emergency situations.  Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week): 
 

Medical, dental, vision, and prescription coverage Accident and Hospital Indemnity coverage Life insurance and Long Term Disability Pre-tax accounts for healthcare and dependent care Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law) Full-time and part-time benefits:
401(k) Retirement cash account with company contributions Targeted training programs focused on your personal and professional growth *Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement.


EEOC Statement

  • Warehouse/Customer Service Specialist

    2 weeks ago

    Rochester, United States Hajoca Corporation Full time

    Hajoca Corporation is one of the countrys largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of Service, Integrity, Reliability, and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has...

  • Cashier/Customer Service

    2 months ago

    Rochester, United States Sportsman's Warehouse Full time

    Details ID: 16942 Posted: 07/23/2023 Expires: 09/20/2024 Department: Customer Service Shift Info Type: Part-time Shift(s): Varies Hours: Varies Wage Info Wage/Salary:Hourly Wage/Hourly: $15.00 Description Purpose of Position: A Cashier/Customer Service Associate is responsible for maintaining outstanding customer service as per Company...

  • Warehouse Customer Service

    1 month ago

    Rochester, United States Palmersdirecttoyou Full time

    ** Warehouse Customer Service** **Job Category****:** Day Warehouse **Requisition Number****:** WILLC01185 Showing 1 location **Job Details** **Description** The Warehouse Associate is responsible for providing outstanding customer service to internal and external customers. The individual will select orders and load product for our clients. Ideal candidate...

  • Warehouse Customer Service

    4 weeks ago

    Rochester, United States Palmersdirecttoyou Full time

    ** Warehouse Customer Service** **Job Category****:** Day Warehouse **Requisition Number****:** WILLC01185 Showing 1 location **Job Details** **Description** The Warehouse Associate is responsible for providing outstanding customer service to internal and external customers. The individual will select orders and load product for our clients. Ideal candidate...

  • Retail Customer Service Specialist

    4 weeks ago

    Rochester, United States The Sherwin-Williams Company Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • Warehouse Specialist

    1 month ago

    Rochester, United States RES Exhibit Services Full time

    Job DescriptionJob DescriptionAbout USRES Exhibits and Design has a 50+ year history in the industry. This family-owned business has become one of the nation's top 50 tradeshow and event organizations - named by EVENT MARKETER magazine in their annual profile of top industry performers.RES has one foot in the corporate world and one foot in the service...

  • Warehouse Specialist

    4 weeks ago

    Rochester, United States RES Exhibit Services Full time

    Job DescriptionJob DescriptionAbout USRES Exhibits and Design has a 50+ year history in the industry. This family-owned business has become one of the nation's top 50 tradeshow and event organizations - named by EVENT MARKETER magazine in their annual profile of top industry performers.RES has one foot in the corporate world and one foot in the service...

  • Retail Customer Service Specialist

    1 month ago

    Rochester, United States The Sherwin-Williams Company Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • Retail Customer Service Specialist

    2 weeks ago

    Rochester, United States The Sherwin-Williams Company Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • Retail Customer Service Specialist

    5 days ago

    Rochester, United States Sherwin-Williams Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • 311 Customer Service Specialist

    2 weeks ago

    Rochester, United States City of Rochester, MN Full time

    The 311 Customer Service Specialist provides comprehensive customer service by responding to citizen/customer requests. Under the general supervision of the 311 Customer Service Supervisor, this position applies customer service and public relations Customer Service, Customer Service Specialist, Specialist, Public Relations, Retail, Information

  • Customer Service Specialist

    2 weeks ago

    Rochester, New York, United States Harris Seeds Full time

    Job DescriptionAt Harris Seeds, we take pride in our team members who are passionate about serving the agricultural industry. We are looking for a full-time Customer Service Specialist to provide exceptional service to our clients.**Responsibilities:**Deliver superior customer experience.Process sales orders accurately.Assist with administrative...

  • Customer Service Specialist

    1 month ago

    Rochester, United States Fonte Surgical Supply, Inc. Part time $17 - $20

    Position Overview:As a Customer Service Specialist, you will be working directly in a retail setting or indirect via telephone with customers and their caregivers using your expertise in guiding them to make an informed decision.Qualifications:Must be motivated, willing to learn, and interact with our customers with a positive attitude. We will train the...

  • Customer Service Specialist

    4 weeks ago

    Rochester, United States Fonte Surgical Supply, Inc. Part time $17 - $20

    Position Overview:As a Customer Service Specialist, you will be working directly in a retail setting or indirect via telephone with customers and their caregivers using your expertise in guiding them to make an informed decision.Qualifications:Must be motivated, willing to learn, and interact with our customers with a positive attitude. We will train the...

  • Customer Service Specialist

    3 weeks ago

    Rochester, United States Fonte Surgical Supply, Inc. Full time $17 - $20

    Position Overview:As a Customer Service Specialist, you will be working directly in a retail setting or indirect via telephone with customers and their caregivers using your expertise in guiding them to make an informed decision.Qualifications:Must be motivated, willing to learn, and interact with our customers with a positive attitude. We will train the...

  • Customer Service Specialist

    1 month ago

    Rochester, United States Harris Seeds Full time

    Job DescriptionJob DescriptionAt Harris Seeds, we pride ourselves on our friendly, knowledgeable, and dedicated team members who are passionate about the commitment to serving the agricultural industry and supporting our customers growing success. We are currently seeking a full-time Customer Service Specialist to provide exceptional customer service for our...

  • Customer Service Specialist

    4 weeks ago

    Rochester, United States Harris Seeds Full time

    Job DescriptionJob DescriptionAt Harris Seeds, we pride ourselves on our friendly, knowledgeable, and dedicated team members who are passionate about the commitment to serving the agricultural industry and supporting our customers growing success. We are currently seeking a full-time Customer Service Specialist to provide exceptional customer service for our...

  • Warehouse Receiver

    1 month ago

    Rochester, United States Palmer Food Service Full time

    Job DescriptionJob DescriptionWhy Palmer Food Services?We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing...

  • Warehouse Receiver

    3 weeks ago

    Rochester, United States Palmer Food Service Full time

    Job DescriptionJob DescriptionWhy Palmer Food Services?We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing...

  • Warehouse Manager Medical Equipment Company

    1 month ago

    Rochester, United States Shan Medical Equipment Warehouse Full time

    Job DescriptionJob DescriptionShan Medical Equipment has over 25 years of servicing our community and delivering top quality medical equipment and supplies to our patients. We need a motivated and driven individual that will not only take on the task but build a team under them.The Warehouse Assistant is responsible for the cleaning, maintenance, and testing...