Lead Server

3 weeks ago

Naples, United States OTO Development Full time

National Base Salary Rate: $13.00 - $16.00/hour

*Rate depends upon state/market*

OTO Development is pleased to announce a wonderful opportunity for a Lead Server.

What will you be doing most days?

 Adhere to all sanitation, safety, and alcohol service protocolConsistently hold a friendly, relaxing, and courteousness demeanor that makes guests feel comfortable to ensure satisfactionTransmit orders to bar and kitchen by recording guests' choices and gives knowledgeable recommendations as necessary Keep the kitchen staff informed on times, updates, or any changes that need to be made to guest’s ordersServe orders by picking up and delivering guests' choices from the kitchen/bar and deliver accompaniments and condiments as neededIssue bills & collects payment; including room charges, credit card payments, or cash payments with the correct change returnedAssist other servers as neededEnsure prompt, friendly service according to the restaurant guidelinesDirect overall activities and performance of front of house employees on a shift-by-shift basisPromote an atmosphere of positive guest relations by handling guest complaints or concerns in a professional and timely mannerMaintain and inspect dining room area to ensure that health and safety regulations are adhered to at all timesMaintain restaurant cleanliness and organizationOversee FOH daily staffing, ensuring that adequate staffing is maintained, and overtime minimizedPerform checkouts of food servers, ensuring that all tickets are accounted for, all comps have been signed, and the proper amount of cash and all credit card vouchers are obtainedTroubleshoot POS System glitches and/or outages

What are the requirements for this position?

You are a professional, motivated, and driven individualYou enjoy working with all types of people from all walks of lifeYou have the ability to multi-task and work in a fast-paced environmentYou are familiar with taking orders from guests, serving food, clean-up and routine side-work, special event set up/service, and assistance with food preparationYou must be able to work nights and weekendsYou are able stand and be one your feet for long periods of time and can lift and maneuver heavy traysYou have knowledge of basic Food & Beverage operationsYou have strong interpersonal relations and leadership abilities. Exemplifies a passionate "can do" attitude with natural leadership and motivational skills

Physical Requirements for this Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

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