Warehouse Supervisor

St. Louis Area Foodbank (SLAFB)

JOB DESCRIPTION

Job Title: Warehouse Supervisor

Immediate Supervisor: Warehouse Manager

Employees Supervised: Warehouse Associates

General Description/Position Summary:

The purpose of the Warehouse Supervisor position is to assist the Warehouse Manager in managing the warehouse operation effectively and efficiently. The primary responsibilities include assisting with daily operations and managing the warehouse staff. Ensure the accurate and safe delivery of products to partner agencies and the community. Collaborate with other Operations leaders to ensure USDA program requirements are met and ensure AIB food safety standards are maintained. Work with the Operations Leadership to create a positive culture that aligns with the Foodbank's core values.

Duties and Responsibilities:

• Ensure daily operations flow of outgoing product with accuracy, efficiency, and safety.
• Collaborate pre-shift daily with the Warehouse Manager on assigning Warehouse Associates to daily tasks including order fulfilment and sanitation based on workload, schedule and or needs of the Facility each day.
  • Key order fulfilment goal is to maintain a 2-day lead on outbound shipments.
• With the Warehouse Manager, conduct daily roll call and stand-up meetings with warehouse fulfillment team.
  • Communicate goals, team objectives and priorities for the day (and the week as needed)
    • In the Warehouse Manager's absence, you will be responsible for conducting these daily meetings.
  • Must become proficient with the Ceres (WMS) system and ensure efficient and consistent usage of the platform and processes to support effective management and control of daily warehouse operations.
  • Track Order accuracy and incidents of failing to follow proper procedure.
    • Holding associates accountable as needed for failing to follow proper process.
  • Collaborate with the Inventory Control Manager to maintain inventory accuracy.
    • Assist with daily cycle counting process and or designate a Warehouse team member to assist.
    • Assist the IC team with researching discrepancies by checking outbound orders for pulling errors.
    • Assist the Inventory Control team with the handling of restocks, returns, and recording of damaged products.
  • Assist the Warehouse Manager with tracking temp labor in the warehouse.
    • Collect and turn in temp labor hours to the Warehouse Manager.
  • Collaborate with the Warehouse Manager on the coaching and counseling of employees; including conducting annual reviews and issuing employee corrective action/discipline as needed.
  • Maintain depth of training for the warehouse staff, collaborate with the Warehouse Manager and the Inventory Control Manager to ensuring a minimum of 3 associates are cross trained on all skilled tasks (tasks other than basic order fulfillment, see below)
    • Daily set up of order fulfilment pick path
    • Agency pick up Dock (the loading of agency orders accurately and in a timely manner)
    • Pulling Government program orders (TFAP & CSFP)
    • Inbound Receiving and proper product/pallet storage
    • Conducting cycle counting
  • Ensure daily equipment safety checklists are turned in for all warehouse equipment.
  • Responsible for following policies and procedures related to food safety and equipment safety.
    • Be active in reinforcing safe work practices.
  • Other duties as assigned.

Qualifications:

• High degree of inventory experience.
• Ability to multitask and prioritize.
• High school diploma or GED, and warehouse experience.
• Skilled in the operation of standard warehouse equipment.
• Proficient in basic math.
• Ability to manage multiple projects with attention to detail, handle interruptions, maintain focus on tasks and produce accurate work.
• Ability to communicate effectively both orally and in writing.
• Ability to establish and maintain effective working relationships with diverse stakeholders.
• Ability to work independently and as part of a team.
• Working knowledge of English grammar, spelling and usage.
• Must be able to pass drug screen and criminal background check.

Working Conditions:

Work is performed in warehouse with a significant amount of walking on concrete surfaces. Entrances may be open and work conditions during the summer months can be very hot, and during the winter very cold. Employees may be going in and out of freezers and coolers with extreme variations in temperature. Workspace could be very dusty, and on occasions can be noisy due to the traffic of motorized vehicles operated in the building. Periodically may work outside and be exposed to the elements. Employee may be exposed to spoiled food and sharp objects due to working with damaged product. Work involves moving boxes and employees must lift, bend, stoop, pick up and move objects up to 75 pounds. Work involves using manual pallet jacks and therefore requires an ability to push and pull pallets over 2,000 pounds.

May work evenings and weekends due to special events and other projects related to timely and accurate warehousing and distribution of product. May travel overnight to attend meetings.

THE IMPACT YOU'LL MAKE

Building stronger communities by empowering people with food and hope.

At the St. Louis Area Foodbank, we are working to create a stronger, healthier bi-state region where no one goes to bed hungry. With the dedicated partnership of over 600 hunger-relief programs and local agencies - including soup kitchens, food pantries, shelters, and residential programs - we are responding to hunger in communities across 26 counties in Missouri and Illinois by distributing food to more than 400,000 people every year.

Since opening in 1975, and with the tremendous support and generosity of this community, the St. Louis Area Foodbank has grown to become our region's largest food distribution charity dedicated to feeding those in need. Together, we are feeding people and working to address the root causes of hunger for lasting impact every day.

ABOUT THE ST. LOUIS AREA FOODBANK

• The St. Louis Area Foodbank (SLAFB) is a member of Feeding America, which is a national network of 200 food banks all working together for the common goal of ensuring equitable access to nutritious food.
• This nationwide network offers us a variety of resources, like food, funds, best practices, and gives our work a much bigger, louder voice than we could hope to have on our own.
• The St. Louis Area Foodbank supports 26 counties - 14 in Missouri and 12 in Illinois - thus serves, supports and stewards a diverse group of stakeholders across our region, as well as serves as a member of Feeding Missouri (the 6 Feeding America Food Banks in Missouri) and Feeding Illinois (the 7 Feeding America Food Banks in Illinois).
• As a food bank, we collect food from a variety of sources, such as manufacturers, retail stores, farmers, and individual donors.
• We then store, sort, and repackage that food at the highest safety standards and finally distribute that food to our network of agencies and programs, which work directly with people in the community.
• We facilitate the movement of food safely and efficiently and offer the kinds of resources and support to our partner agencies that a single food pantry or shelter could not hope to access on its own.
• VISION: A nutritionally secure Missouri and Illinois.
• MISSION: Building a stronger bi-state region by nourishing people, empowering communities, and transforming systems.

WHAT WE CAN OFFER YOU...

Beyond a great mission, dedicated team members and an incredible opportunity to truly make a difference in our community, you will be generously rewarded for your contributions including:

• Competitive pay commensurate with experience
• Generous Paid Time Off (PTO) plan
• 403b plan with amazing company match
• Comprehensive benefits (medical, dental, vision, and more)

We work hard, play hard and change lives - so apply to join our Foodbank Family

SLAFB DIVERSITY, EQUITY, AND INCLUSION (DEI) STATEMENT

You are welcome at the St. Louis Area Foodbank (SLAFB) for who you are. At the SLAFB, we strive to empower our team to embrace and celebrate who they are by cultivating a diverse, equitable, and inclusive work environment. Doing so strengthens our organization, cultivates a culture where everyone feels valued and can bring their best selves to the SLAFB and enables us to nourish people, empower communities, and transform systems. At the SLAFB, we champion diversity, equity, and inclusivity to create a respectful and fulfilling workplace representing a broad range of lived experiences and viewpoints. We are committed to building a diverse and inclusive team that reflects the neighbors and communities we serve in the bi-state region to enhance engagement and connectivity with all key stakeholders.

This job description does not list all the duties of the job. Performance of other duties may be requested. Evaluations will be in part based upon performance of the tasks listed in this job description. St. Louis Area Foodbank has the right to revise this job description at any time. The job description is not a contract for employment.