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Evening Customer Service DFW Dallas Fort Worth Airport
4 months ago
Overview
Enterprise Mobility at the DFW Airport has an exciting opportunity for a full time Evening Customer Service Representative . This position pays $15.77/ hour and is located at the Dallas Fort Worth Airport at 2424 E 38th St Dallas, TX 75261.
We offer:
Consistent 40 hour schedule 4 day work week Paid time off Employee discounts Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and Development NO airport clearance requiredAvailable Schedule (A) :
Sunday 12pm-11pm Monday 12pm-11pm Tuesday OFF Wednesday OFF Thursday 12pm-11pm Friday 12pm-11pm Saturday OFFAvailable Schedule (B) :
Wednesday 12pm-11pm Thursday 12pm-11pm Friday 12pm-11pm Saturday 12pm-11pm Sunday OFF Monday OFF Tuesday OFFThe Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their operation and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support and provide high levels of customer service at our airport location.
Responsibilities
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone Meet and greet customers in a friendly and timely manner Provide directions and general assistance Assist to assess condition of rental upon return Process returns, check-ins and exit kiosk transactions Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed Understand and communicate rental terms and conditions, vehicle features and other services May sell optional protection products, upgrades, fuel options and other additional equipment Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance Clean vehicle interior and exterior by hand or by operating washing equipment when needed Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing Perform miscellaneous and backup duties job-related duties as assignedEqual Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.