Area Operations Manager

4 weeks ago

Tampa, United States ABM Full time

The HVAC Regional Operations Manager, reporting to the Regional General Manager, is responsible for financial operational support, including budgets, forecasts, reports, and cash management. This position will also grow. to include additional business functions such as: overseeing regional dispatch team, estimators, and coordinators, as well as perform moderate accounting activities associated with maintaining operational financial reporting. Works under general supervision following clearly defined procedures and policies.

Essential Functions

· Support the financial performance of the branch operations, both local operations and finance personnel.

· Support successful operations consistent with ABM policies, programs, procedures, systems and guidelines.

· Responsible for financial operational support to include budgets, forecasts, reports, cash management, and ad hocprojects, as needed.

· Support margin growth and evaluate organization for potential efficiencies.

· Manage regional operations support team including dispatchers, coordinators, and estimators.

· Assist with implementation of operational improvements to improve service and client experience.

· Review regional operations financial performance and recommend areas for improvement.

· Develop, evaluate, and analyze key operational performance metrics based on company goals and expectations.

· Training on financial, work order management, and other systems as well as other operational topics, as needed.

· Timely reporting of KPI performance and other metrics

· Support and report on A/P and A/R to assure optimum cash flow.

· Ability to work across multiple business units and support other divisions of the company.

· Provide support for any special projects as assigned by your Regional General Manager.

· Communication with ABM Operations Team and general management to coordinate functions of the regionaloperations support team.

· Responsible for supporting up to 10 direct employees and all regional service technicians.

· Supports operations department within assigned regional territory.

· Reports to Regional General Manager.

· Direct reports are project managers, dispatchers, coordinators, and estimators.

Education & Experience

· Bachelor’s Degree strongly preferred, High School Diploma or GED is required.

· Must have a minimum of five (5) years of HVAC service industry experience.

· Strong accounting skills with ability to manage and interpret financial reports.

· Professional communication skills over the phone and email with customers and internal team members.

· Ability to multi-task and be detail oriented with strong organizational skills.

· Ability to use discretion and judgment to make timely decisions.

· Strong computer skills with Microsoft Word, Excel, Outlook.

· May require up to 50% travel.

Benefits

Team Member Benefits Your health, wellness, and job satisfaction are vital to the continued success to our clients. That’s why ABM delivers some of the best benefits in the industry. Depending on your work status and location, you may have access to health benefits, retirement and financial benefits, and fringe benefits. Health Benefits MedicalDentalVisionHealth Care Flexible Spending Account*Health Savings Account*Employee Assistance Program Welfare Benefits* Life & AD&D InsuranceShort-Term DisabilityLong-Term Disability Supplemental Benefits Voluntary Life & AD&DVoluntary Short-Term Disability*Accidental InjuryHospital IndemnityCritical IllnessIdentity Theft ProtectionLegal ServicesPet Insurance Retirement Benefits 401(k) Employee Savings Plan Fringe Benefits Employee Stock Purchase PlanPre-Tax Commuter & ParkingDiscounted Gym MembershipsMarketplace Discount MallUpwise Financial WellnessBusiness Travel InsurancePaid HolidaysVacationSick & Bereavement * Depending on your work status and location, you may have access to some of these offerings.

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