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Patient Service Representative Per Diem
2 months ago
Job Description
Patient Service Representative Per Diem-(3301602)
Description
Patient Service Rep Needed for Weekends and Evenings for Spaulding Remote Per Diem Summary Oversee and perform all activities associated with the scheduling of outpatients. Coordinate the complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the individual’s insurance coverage with a customer service oriented approach. Orient patients to the center and coordinate additional patient services as needed. Demonstrate evidence of advanced operational knowledge, teaching and professional involvement, and outpatient center marketing and community involvement for Advanced Patient Service Representative role. Key Responsibilities Support is provided to other staff to ensure effective orientation and continuous development to achieve performance standards. Scheduling status is maintained and potential problems are addressed with corrective actions. Patient pre-registration, registration, insurance verification, and scheduling are completed per center standards. Customer service delivery is carried out to achieve stated goals. Additional department, organization, or network activities are completed per established objectives. PCC Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld. Additional Responsibilities for an Advanced Patient Service Representative Annual requirements of completing 6 initiatives as described in the administrative ladder application.
Qualifications
Education/Degree
Required
High school graduate required. Associate’s degree preferred.Experience
Preferred
Two years experience in a medical/physicians office setting and/or experience with insurance benefits preferred.Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)
Required
Computer proficiency required. Microsoft office applications preferred with ability to learn new software.Preferred
Highly developed communications and interpersonal skills, working with diverse population. Work independently, be self-directed and contribute as a member of a team. Anticipates challenges and develops and implements strategies for addressing them. High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations. Attention to detail.