Parts Counterperson

Job Summary: Volvo Shreveport is seeking a highly motivated and customer service-oriented Parts Counterperson to join our team.
As a Parts Counterperson, you will be responsible for assisting customers with their automotive parts needs, maintaining inventory levels, and completing sales transactions.
This is a full-time, individual contributor position in the automotive industry located in Shreveport, Louisiana.

Compensation & Benefits: This is a full-time position with benefits package available.
Benefits include health insurance, retirement plans, paid time off, employee discounts, and ongoing training and development opportunities.

Responsibilities: - Greet and assist customers who come to the parts counter with their automotive parts inquiries or purchases - Identify and locate the needed automotive parts for customers by using catalogues and computer systems - Review and research customer vehicle information to ensure correct parts are being sold - Ensure that all customers receive a high level of customer service and satisfaction - Maintain an organized and clean parts department and inventory - Monitor and order inventory from various vendors to ensure adequate stock levels - Complete sales transactions accurately and efficiently, including handling payment and issuing receipts - Provide pricing information and answer questions about parts and accessories - Communicate with technicians and other departments to ensure timely delivery of parts - Keep up-to-date with new product knowledge, features, and accessories - Assist in maintaining accurate records of sales, inventory, and customer interactions.

Requirements: - High School Diploma or equivalent - Prior experience in an automotive parts counter or dealership setting preferred - Excellent customer service and communication skills - Strong organizational and time-management skills - Ability to work in a fast-paced environment - Proficient in computers and basic math - Ability to lift up to 50lbs and stand for extended periods of time - Willingness to work flexible hours and weekends as needed.

EEOC Statement: Volvo Shreveport is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, or any other characteristic protected by law.
We are committed to diversity and welcome all individuals to apply.