Team Leader

4 weeks ago

Reston, United States Chick-fil-A Full time

Opportunity

for advancement- We are always looking to develop and grow our team members into leaders in the store and in their communities and prioritize promoting within the team.

Responsibilities:

Running shifts and store operations Upholding Team Members to Chick-fil-A standards such as: Uniform and Hygiene Standards Hospitality Standards Cleanliness Standards Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs. Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times. Maintain cleanliness of your work area and the dining room, parking lot, restrooms and play ground. Stock sauces, cups, lids, etc. as needed to maintain throughout your shift. Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience. Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone. Maintain food safety and cleanliness standards Open and/or close the restaurant leading the shift as a key holder

Requirements:

We are looking for applicants who exhibit the following qualities:

You must be hard-working, team-oriented, friendly, honest and have great customer service skills. Reliable transportation with a current driver's license is required Be authorized to work in the United States Be at least 18 years old Must have a High School diploma or equivalent Be available to work any time including Saturdays- time off can be given for special requests Have at least one-year previous restaurant management or leadership experience is preferred. Have a high stress tolerance Have clear communication skills Excellent verbal and written communication skills Ability to take ownership of assignments

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