Service Center Manager

3 weeks ago

Missouri City, United States Safe Fleet Full time

Meet the Smart Safety Company

At Safe Fleet our name says it all – we are redefining what Fleet Safety means with one-stop access to customized, integrated, and intelligent solutions that answer today’s safety needs and anticipate tomorrow’s challenges. By making fleets smarter, we make them safer.

We’ve worked to build an integrated safety platform for fleet vehicles of every type – School Bus, Transit, Fire, EMS, Law Enforcement, Work Truck, Truck & Trailer, Waste & Recycling, Industrial, and Military.

We’re driving safety forward in everything we do and we’re looking for innovative, enthusiastic self-starters to join us.

 

Work for the Smart Safety Company

Safe Fleet® and its partners design and manufacture state-of-the-art, automated tarp systems for the heavy duty trucking industry serving the Construction, Agriculture, Waste and Recycling markets. Our systems efficiently and reliably contain and protect payloads, create a safer working environment for drivers, and maximize your return-on-investment by increasing revenues and reducing cost of ownership.

 

The Regional Service Center Manager is local to Houston, Texas and is responsible for ensuring smooth daily operations of the local Safe Fleet® facility. This upbeat leader will direct personnel growth and development. This manager is also responsible for promoting store sales through effective sales techniques and good customer service and maintaining sufficient floor stock by performing the following duties.

 

Duties and Responsibilities include the following. Other duties may be assigned.

  • Oversees all operations and delegates tasks as necessary to ensure smooth day to day operations.
  • Operates computer system to research scheduled activities as needed.
  • Cooperates with all of Safe Fleet’s partners and their restocking procedures on a timely basis. Maintains inventory levels according to company guidelines.
  • Responsible for the value and accurate account of all inventory.
  • Prepares staff schedules and ensures staffing needs are met at all times.
  • Facilitates staff meetings on a regular basis.
  • Adheres to all company guidelines relative to safety processes and procedures. Participates in monthly safety activities as directed.
  • Will assist in the shop as necessary.
  • Takes the extra mile to engage customers
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Works to understand customer needs and requirements
  • Researches accounts, identify key players and generate interest
  • Team with channel partners to build pipeline and close deal
  • Explains and demonstrates features of products and services
  • Stays informed about competing products and services
  • Handles any customer and/or employee issues by taking appropriate action. 
  • Functions as role model to staff by performing all store functions as necessary, demonstrating good work habits, encouraging clean and safe work habits and promoting positive attitudes toward customers.
  • Prices products according to pricing as set forth by Safe Fleet’s product management team.
  • Executes strategies according to Safe Fleet’s corporate strategic direction.
  • Conducts sales calls as time allows on strategic and new potential accounts.
  • Works with CARR sales managers on developing sales strategies for the install center’s territory.
  • Receives and examines deliveries for discrepancies and resolves problems promptly.
  • Interviews and hires store personnel.
  • Assigns daily duties and supervises store personnel to ensure smooth daily operations.
  • Conducts performance evaluations for store personnel in accordance with company policy.    

Education/Experience

  • Minimum 4+ years experience managing/directing operational teams.
  • Associates Degree, or equal combination of experience plus education required, bachelor’s degree preferred

 


Skills and Qualities

  • Oral Communication Skills
  • Written Communication Skills
  • Reading Skills
  • Technical Communication
  • Technical competency as required to assist with installations and repairs
  • Diplomacy
  • Problem Solving
  • Math Aptitude
  • Negotiations
  • Organization
  • Project & Time Management
  • Professionalism

 

At Safe Fleet, you are empowered to build a career that will take you where you want to go. You'll enjoy the freedom to explore new projects, the support to think outside the box and the tools necessary to achieve personal success.  We offer a comprehensive compensation package including Paid Time Off, Paid Holidays, Medical, Dental, 401K and Bonus opportunities.

We are a pre-hire background check and drug screen company where allowed by law.

*Safe Fleet does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, national origin, sexual orientation, age, disability, ancestry veteran status or any other status protected by law.

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