Dispatcher

3 weeks ago

Taunton, United States IAA Full time

At IAA Holdings, LLC (IAA), our Dispatchers play a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes our branch productivity.

Dispatchers embody our "will to win" and "team player" values, by providing outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. They play a crucial part in IAA's business and branch growth.

What do IAA Dispatchers Do?

  • Manage tow truck resources and assign work in an efficient manner to achieve on-time performance & optimize tower productivity
  • Plan future day resource requirements and coordinate with towers to line up required truck resources.
  • Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources
  • Recruit new towers to build tow networks with added resources
  • Provide necessary documentation to drivers for each pickup and delivery, including check & cash handling as needed
  • Monitor work-in-progress & make necessary adjustments to ensure timely performance
  • Review driver records to ensure completeness & accuracy & take corrective action as needed
  • Communicate driver problems or potential problems to the management team
  • Establish and Maintain good, positive working relations with all tow drivers
  • Other duties as assigned

What are the Requirements?

  • HS Diploma is preferred, but equivalent work experience is great too
  • 1 year of related or transferrable experience
  • Strong organizational skills & attention to detail
  • Strong judgment & decision-making skills
  • Positive, professional demeanor
  • Excellent verbal communication skills
  • Ability to function well as part of a team
  • Comfortable with technology & proficient in MS Office
  • While not required, it would be awesome to have dispatch experience and/or knowledge of DOT (Department of Transportation) and safety regulations


In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.

About IAA Holdings, LLC:

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. Ritchie Bros. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.

  • Dispatcher

    6 days ago

    Taunton, United States Performance Food Group Full time

    We Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreGrowth opportunities performing essential work to support America’s food distribution systemSafe and inclusive working environment, including culture of...

  • Dispatcher

    4 weeks ago

    Taunton, United States J.B. Hunt Full time

    **Job Title**: Dispatcher **Department**: Supply Chain **Country**: United States of America **State/Province**: Massachusetts **City**: Taunton **Full/Part Time**: Full time **Job Summary**: Under routine supervision, this position is responsible for scheduling, dispatching, and resolving problems for our drivers, contractors, and/or carriers. This...

  • Dispatcher

    2 months ago

    East Taunton, United States IAA Inc Full time

    At IAA Holdings, LLC (IAA), our Dispatchers play a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes our branch productivity. Dispatchers embody our "will to win" and "team player" values, by providing outstanding customer service to our towing partners and pivoting to coordinate for...

  • Dispatcher

    4 weeks ago

    East Taunton, United States IAA Inc Full time

    At IAA Holdings, LLC (IAA), our Dispatchers play a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes our branch productivity. Dispatchers embody our "will to win" and "team player" values, by providing outstanding customer service to our towing partners and pivoting to coordinate for...

  • Dispatcher

    5 hours ago

    East Taunton, United States IAA Full time

    At IAA Holdings, LLC (IAA), our Dispatchers play a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes our branch productivity. Dispatchers embody our "will to win" and "team player" values, by providing outstanding customer service to our towing partners and pivoting to coordinate for...

  • Dispatch Admin

    1 month ago

    Taunton, United States Global Channel Management, Inc Full time

    Commercial Admin needs 1-3 years of experience performing administrative duties required within a sales or service industry Commercial Admin requires: • High School Diploma or General Education Degree (GED) • 1-3 years of experience performing administrative duties required within a sales or service industry and...

  • Dispatch Admin

    4 weeks ago

    Taunton, United States Global Channel Management, Inc Full time

    Commercial Admin needs 1-3 years of experience performing administrative duties required within a sales or service industry Commercial Admin requires: • High School Diploma or General Education Degree (GED) • 1-3 years of experience performing administrative duties required within a sales or service industry and...

  • Terminal Operations Coordinator

    1 month ago

    Taunton, United States USPack Full time

    Job DescriptionJob DescriptionThe Terminal Operations Coordinator provides overall coordination to ensure all company goals are met for the assigned terminal location. This position is responsible to contract and utilize Independent Contractors as courier drivers transporting products from our clients’ locations to designated locations in predetermined...

  • Terminal Operations Coordinator

    4 weeks ago

    Taunton, United States USPack Full time

    Job DescriptionJob DescriptionThe Terminal Operations Coordinator provides overall coordination to ensure all company goals are met for the assigned terminal location. This position is responsible to contract and utilize Independent Contractors as courier drivers transporting products from our clients’ locations to designated locations in predetermined...

  • Roll Off Driver

    2 weeks ago

    Taunton, United States WIN Waste Innovations Full time

    WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,100 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of...

  • Roll Off Driver- Up to $5k Sign-On

    4 weeks ago

    Taunton, Massachusetts, United States WIN Waste Innovations Full time

    WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,100 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of...

  • Roll Off Driver- Up to $5k Sign-On

    4 weeks ago

    Taunton, Massachusetts, United States WIN Waste Innovations Full time

    WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,100 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of...

  • Roll Off Driver- Up to $5k Sign-On

    1 month ago

    Taunton, Massachusetts, United States WIN Waste Innovations Full time

    WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,100 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of...

  • Roll Off Driver- Up to $5k Sign-On

    1 month ago

    Taunton, Massachusetts, United States WIN Waste Innovations Full time

    WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,100 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of...

  • Roll Off Driver- Up to $5k Sign-On

    1 month ago

    Taunton, Massachusetts, United States WIN Waste Innovations Full time

    WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,100 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of...

  • Roll Off Driver- Up to $5k Sign-On

    1 month ago

    Taunton, Massachusetts, United States WIN Waste Innovations Full time

    WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,100 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of...

  • Delivery Van Driver

    4 weeks ago

    Taunton, United States MW Boston Delivery Full time

    No experience is required! As a delivery associate, you will be responsible for the daily customer service on a given route which distributes a high volume of packages weighing up to 50 lbs. in a relatively condensed cluster in a city or town. Exemplary customer service skills, superior time management, and strong teamwork are the recipe for success in this...

  • Assistant Manager, Transportation

    2 weeks ago

    Taunton, United States Gordon Food Service Inc Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... **Assistant Transportation Manager**: **Location: 630 John Hancock Rd, Taunton...

  • Service Coordinator

    4 days ago

    Taunton, United States Lift Truck Parts & Service Full time

    Job DescriptionJob DescriptionLooking for a reliable employee to coordinate service at a busy forklift company.Responsibilities Include:-Working with customers and field service mechanics to identify required maintenance and dispatch breakdown calls-Advise customers on necessary and suggested services-Compute costs of replacement parts and labor to repair...

  • Terminal Operations Coordinator

    2 weeks ago

    Taunton, United States US Pack Services LLC Full time

    USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses....