Sr Customer Quality Engineer
3 weeks ago
What you will do:
Under general direction and within division policies and procedures, designs, develops and implements tests and statistical control procedures to achieve quality specifications for all manufacturing processes.
How you will do it:
Internally support communication of Customer Specific Requirements as part of the PPAP and Change Management Process and verification that customer specific requirements are fulfilled (i.e. PPAP documentation, Testing, PTR, etc.).
Facilitate internal cross functional alignment on Clarios direction and customer responses on quality topics.
Generate effective and consistent communication packages supporting Clarios direction including value to customers.
Facilitate standardization of internal expectations and responsibilities for customer reporting.
Provide leadership and coordination of cross functional requirements and provide internal direction to ensure timely completion of assignments to resolve issue.
Coordination of unique customer test and quality requests requirements test samples, Run @ Rate, PV trials and PTR in support of product/process change approval and new product/program launch.
Ensure Submission of final PPAP documentation (Clarios internal and customer specific requirements).
Provide oversight on scheduling and support customer on-site visit /audit of manufacturing process (Run @ Rate, STAR Audits, QSB Audits, etc.) Note: Plant QA Staff responsible for facilitation, documentation and open issue resolution.
What we look for:
Bachelors Degree required; Engineering or foreign equivalent highly preferred.
Minimum 5 years of experience in technical customer support role within quality, interacting with different level of management of clients, specifically Automotive OEMs.
Demonstrated knowledge of core quality tools including: Process control plans, process flow diagrams, FMEA, MSA, SPC.
Knowledgeable in program launch processes and APQP requirements.
Knowledgeable of Automotive OEM CSRs.
Knowledge of automotive problem solving tools (8D, 5 Why, Ishikawa analysis) required.
What we do here
Our Toledo, Ohio fully integrated plant manufactures batteries used inautomotive and marine applications. This is our largest plant at Clarios. Weopened our facility in 1981 and now employ more than 700 people and operate six days per week. We are actively involved in our local community and giveback through the United Way, Habitat for Humanity, Cherry Street Mission, andRonald McDonald House.
#LI-CH1
What you get:
Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire Tuition reimbursement, perks, and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide market share leadership HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility-
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