GUCCI Associate Store Director – The Grove

Found in: Talent US C2 - 1 week ago

Los Angeles, United States Gucci America Inc. Full time

Description

Role Mission

As a Gucci Associate Store Director, you will effectively lead and support all activities to achieve store business objectives, demonstrate the unsurpassed service culture and take responsibility for human resource management, while driving associate development. You will perform with high integrity in operations and loss prevention compliance, as well as in visual merchandising presentation. You are a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As the Associate Store Director, you are expected to represent the brand as the Gucci Ambassador by promoting the values and ambitions of the brand within the marketplace.

Key Accountabilities

Business Leader

Work with the Store Director to drive and maximize sales performance to consistently achieve the overall sales budget objectives, while ensuring operational integrity and monitoring monthly profitability; Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided; Manage and support stock levels through direct communication with key business departments to maximize full price selling and maintaining a high sell through, as well as alignment with new product launches; Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and seasonal strategy by partnering with the appropriate internal departments for product support; Clearly understands company set KPI’s and exhibits the ability to identify strategies when performance standards are not met; Represent the Gucci image through appropriate wardrobe and presence per the company grooming standards.

Client Development

Lead the team to consistently establish client relationships and propose local events through continuous networking; Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty; Support the development, implementation, and execution of company CRM initiatives by providing action plans to the team; Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities; Monitor monthly CRM database reporting.

Operations

Partner with the Store Director to recap monthly store performance in end-of-month format and report current business trends to cover every aspect of the business, including competitor performance; Adhere to and enforce all company policies and procedures including Operations, Human Resources, and security standards; Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target; Process incoming and outbound merchandise requests and shipment daily; Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees; Support and maintain visual merchandising standards set by world-wide headquarters; Maintain full organization of company assets per the back-of-house and front-of-house guidelines provided by headquarters.

Talent Management

Support the Store Director with monthly coaching/counseling sessions with associates to review performance and provide timely feedback; Assist with the performance check-in process for all store employees and set annual employee goals; Partner with the Store Director to identify and create action plans for low performers and build succession plans for high talent; Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping; Support a consistent and branded onboarding experience for all new hires; Manage the allocation of staff resources and schedule to effectively drive sales and maintain a high standard of customer service.

Key Requirements

Minimum of 4-6 years of sales management experience in retail, luxury retail, or service-related industry; Bachelor’s Degree is preferred; High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team; Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business; Must possess an entrepreneurial vision; Proven ability to drive positive customer experiences that build loyalty and deliver measurable results; Ability to manage multiple tasks in a fast-paced environment; Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook; Commercial awareness and strong business acumen; Strong verbal and written communication skills; Excellent organizational skills; Passion for the Fashion Industry; Flexibility to work a retail schedule which includes evenings, weekends, and holidays.

Key Pillars for Ways of Working

Execute the mission of the role with a Radically Client-Centric mindset; Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working; Be Relentlessly Creative and approach challenges with an innovative mindset; Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.

Key Behaviors to Amplify What We Do

Explore

Considerate Thinker

Sees the big picture and understands how own actions and decisions impact others and the organization as a whole

Solutions Developer

Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions

Deliver

Accountable Achiever

Actively gets things done, raising the bar for performance, and taking accountability for own actions

Agile Advocate

Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals

Connect

Connection Builder

Builds trust-based relationships across boundaries and encourages collaboration Adapts own style to communicate impactfully

People Enabler

Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness

Build

Continuous Learner

Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort

Talent Builder

Provides constructive and on-going feedback, coaches and helps others to achieve their full potential

Work Authorization

Qualified candidates must have the proper work authorization to work in the United States

Accessibility

Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment, and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at .

When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.

Salary Range – California

For individuals assigned and/or hired to work in California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.

A reasonable estimate of the current base salary range is $90,000 USD to $100,000 USD.

Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Benefits include: 

Medical Dental Vision Paid Time Off (PTO) 401K

EOE M/D/F/V

Job Type

Regular

Start Date

2024-03-18

Schedule

Full time

Organization

Gucci America Inc.

  • GUCCI Associate Store Director

    Found in: beBee S US - 2 weeks ago

    Los Angeles, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionAs a Gucci Associate Store Director, you will effectively lead and support all activities to achieve store business objectives, demonstrate the...

  • GUCCI Associate Store Director

    Found in: beBee jobs US - 2 weeks ago

    Los Angeles, California, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionAs a Gucci Associate Store Director, you will effectively lead and support all activities to achieve store business objectives, demonstrate the...

  • GUCCI Store Director

    Found in: beBee jobs US - 2 weeks ago

    Los Angeles, California, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.SummaryIf you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same...

  • GUCCI Team Manager

    Found in: beBee S US - 2 weeks ago

    Los Angeles, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we will create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionAs a GUCCI Team Manager - Operations, you will be responsible for leading the store operations team and/or the processes. In this role, you...

  • GUCCI Team Coordinator

    Found in: beBee S US - 2 weeks ago

    Los Angeles, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionAs a Gucci Team Coordinator, you will be responsible for providing overall store support to the front and back of house teams with various sales...

  • GUCCI Lead Team Coordinator

    5 days ago

    Los Angeles, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Role Mission The Gucci Lead Team Coordinator is responsible for providing operational support to the business by overseeing an efficient stockroom to...

  • GUCCI Team Manager

    Found in: beBee S US - 2 weeks ago

    Los Angeles, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we will create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionAs a Gucci Team Manager, you will lead and inspire a dedicated team of Client Advisors to deliver the highest performance through a customer...

  • GUCCI Lead Team Coordinator

    Found in: beBee S US - 2 weeks ago

    Los Angeles, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionThe Gucci Lead Team Coordinator is responsible for providing operational support to the business by overseeing an efficient stockroom to ensure...

  • GUCCI Team Manager

    Found in: beBee jobs US - 2 weeks ago

    Los Angeles, California, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we will create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionAs a GUCCI Team Manager - Operations, you will be responsible for leading the store operations team and/or the processes. In this role, you...

  • GUCCI Team Coordinator

    Found in: beBee jobs US - 1 week ago

    Los Angeles, California, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionAs a Gucci Team Coordinator, you will be responsible for providing overall store support to the front and back of house teams with various sales...

  • GUCCI Team Manager

    Found in: beBee jobs US - 2 weeks ago

    Los Angeles, California, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we will create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionAs a Gucci Team Manager, you will lead and inspire a dedicated team of Client Advisors to deliver the highest performance through a customer...

  • GUCCI Lead Team Coordinator

    Found in: beBee jobs US - 1 week ago

    Los Angeles, California, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionThe Gucci Lead Team Coordinator is responsible for providing operational support to the business by overseeing an efficient stockroom to ensure...

  • GUCCI Team Coordinator

    1 week ago

    Los Angeles, United States Kering Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Job Description Role Mission As a Gucci Team Coordinator, you will be responsible for providing overall store support to the front and back of...

  • GUCCI Lead Client Advisor The Grove

    6 days ago

    Los Angeles, United States Kering Group Full time

    As a Gucci Lead Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations. You will be a dynamic and inspiring l Client Advisor, Lead, Advisor, Customer Experience, Operations, Team Manager, Business Services

  • Barista - Grove

    2 weeks ago

    Los Angeles, United States Arabica Coffee Full time

    Job DescriptionJob DescriptionSalary: OUR PURPOSEAt % Arabica we take pride in bringing the world together through coffee by delivering exceptional coffee beverages and a premium experience.  We are currently accepting applications for our Barista position to help contribute to that experience in the near future. Baristas are responsible for supporting...

  • Assistant Store Director

    Found in: Appcast Linkedin GBL C2 - 1 week ago

    Los Angeles, United States Broken English Jewelry Full time

    Broken English Jewelry is seeking a full-time Assistant Store Director to join our team at our beautiful store in Santa Monica at the Brentwood Country Mart!Our luxury jewelry boutique is one of the leading retailers of jewelry. We are looking for someone who is is energetic and enthusiastic, willing to engage customers with a sales-minded attitude, displays...

  • Key Holders/Sales Associates

    1 week ago

    Los Angeles, United States Shanel International Inc Full time

    Job DescriptionJob DescriptionAn independent boutique sunglasses and optical chain located in Hollywood, is looking for a Part-Time/ Full Time Key Holders/Sales Associates. Selling branded eye-wear and sunglasses such as Gucci, Ray-Ban, Prada, Versace, Dior, Maui Jim, Tiffany, Armani and many more.Offering Commission on every saleCandidates for SALES...

  • Key Holders/Sales Associates

    2 days ago

    Los Angeles, United States Shanel International Inc Full time

    Job DescriptionJob DescriptionAn independent boutique sunglasses and optical chain located in Hollywood, is looking for a Part-Time/ Full Time Key Holders/Sales Associates. Selling branded eye-wear and sunglasses such as Gucci, Ray-Ban, Prada, Versace, Dior, Maui Jim, Tiffany, Armani and many more.Offering Commission on every saleCandidates for SALES...

  • Production Associate at L.A. Road Thrift Store

    5 days ago

    Los Angeles, United States L.A. Road Thrift Store Full time

    Job DescriptionJob DescriptionL.A. Road Thrift Store in Los Angeles, CA is a non-profit thrift store serving families by investing in the community. We use the proceeds to partner with local organizations to help our community grow and care for each other.The position of Production Associate involves working in the warehouse to assist the team with receiving...

  • Production Associate at L.A. Road Thrift Store

    2 weeks ago

    Los Angeles, United States L.A. Road Thrift Store Full time

    Job DescriptionJob DescriptionL.A. Road Thrift Store in Los Angeles, CA is a non-profit thrift store serving families by investing in the community. We use the proceeds to partner with local organizations to help our community grow and care for each other.The position of Production Associate involves working in the warehouse to assist the team with receiving...