Learning and Experience Program Manager
2 months ago
What you'll be doing
: Real-time tracking team member performance & engagement leveraging Business Intelligence Hosting virtual & in-person coaching opportunities that support employee development spanning leasing techniques, financial understanding, advanced sales skills and more. Promoting operational efficiencies by monitoring and providing training on property management software platforms (Resman, Coupa, etc.). Devising strategic learning plans targeting employee needs Build interactive learning content and deliver across company portfolio Support the growth of the internal peer-to-peer mentorship program Communicating regularly with support function leads and leadership in developing new and innovative best practices. Take ownership of the mystery shop program to align with sales enablement strategies, ensuring insights are leveraged to enhance customer experience and sales performance.The ideal candidate has:
Long-term focus and desire to work in a fast-paced, growing organization At least 3 years in a training role creating instructional content. Prior experience in property management. Expertise in instructional design with proficiency in Google/Microsoft suite (especially PPT/Slides and Excel/Sheets). Experienced in video production and video/audio editing Experience managing a Learning Management System (LMS) or Learning Experience Platform (LXP) An outgoing, people-centric attitude Detailed, organized, and routine-oriented Strong virtual and in-person communication skills with experience in virtual facilitation Proactive, autonomous, and self-disciplined work ethic to close gaps that arise with our teams Reside in Austin, TX (Hybrid)What you'll get:
Our compensation & benefits package is designed to reward long-term career growth. Your total compensation can and should grow as you progress with the company. We evaluate performance and provide direct feedback to all teammates throughout the year, and ensure that compensation matches the role and performance. In addition, we offer the following:
Coaching and stretch assignments that will test your limits Competitive salary Medical, Dental, & Vision Benefits 401(k) retirement plan Competitive Paid Time Off Discounted rent at any properties owned by ResProp ManagementEmployment Eligibility Requirements:
Applicants will be required to pass a background check and reference check prior to their first day to verify their employment eligibility. For finance focused positions a credit check may also be required.We have other current jobs related to this field that you can find below
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