DealWriter Support Representative
3 weeks ago
Join one of the top 20 auto finance companies in the industry and grow with us We offer in-house promotions, great benefits, work-life balance, and job stability. If you're looking to work for a rewarding company that encourages their employees to learn and develop, then partner with Lobel.
Job Description
The DealWriter Support Representative serves as a liaison between Lobel Financial branches and partnered dealers. They train and support dealers with resources, answer questions about our finance program(s) via phone, internet and email. The DealWriter Support Representative represents the company in a professional manner. They are time efficient, organized, detail oriented, able to prioritize duties, and adhere to company policies and procedures.
Basic Responsibilities
- Strong ability to establish and cultivate relationships with dealers.
- Provide exceptional customer service to dealers calling our support line
- Provide enrollment, training and support for our Internet-based software application (training provided)
- Learn and become proficient in our proprietary software application and tools
Skills & Qualifications
- Effective interpersonal and written communication skills
- Strong organizational and problem solving skills
- Experience with Microsoft Office is a plus
- Ability to multi-task
- Basic computer skills using common internet browsers and email
- Knowledge of motor vehicle finance industry or experience in an automobile dealership preferred
- Experience providing customer support via telephone and through remote desktop support software preferred
- Bilingual English / Spanish
- High School graduate
Company Benefits
- 401K with company match
- Medical, dental and vision
- Optional life insurance
- Paid holidays
- Paid vacation and sick days
Job Posted by ApplicantPro
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