Service Advisor

3 weeks ago


Merrillville, United States Webb Hyundai Merrillville Full time

Service Advisor

As a Service Advisor, you will own our customer’s experience in the service lane.
You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service.
From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.
We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

Responsibilities

  • Oversee flow of Drive Lane.
    Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.

BENEFITS:

  • Health insurance- Company contributes a portion to cost
  • Dental, Vision and Aflac insurance options available
  • Paid Life Insurance
  • 401(k) with company matching
  • Paid Vacation
  • Family owned and operated
  • Positive work environment

  • Service Advisor

    6 days ago


    Merrillville, United States Webb Hyundai Merrillville Full time

    Service Advisor As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service...


  • Merrillville, United States The ODP Corporation Full time

    Overview At Office Depot Inc., the Services Advisor is a part-time role, providing “total solutions” to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print...


  • Merrillville, United States Muller Acura of Merrillville Full time

    We currently need to add 1 More Service Advisor to our staff! We are in the process of a rebuild of our service department and need someone with positive thinking, accountability, as well as being a team player! We use dealer track along with xtime! As a Service Advisor, you’ll be part of a team servicing 15+ cars a day and building customer loyalty that...

  • Service Advisor

    1 month ago


    Merrillville, United States Art Hill Auto Group Full time

    Communicating and dealing with new and previous customers regarding the service of their vehicle. Checking in customers on the service drive. Pay: $70,000.00 - $90,000.00 per year **Benefits**: - 401(k) - Dental insurance - Health insurance - Paid time off - Vision insurance Day range: - Monday to Friday - Weekends as needed Shift: - 8 hour...


  • Merrillville, United States Southlake Auto Group Full time

    At Southlake Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in...


  • Merrillville, United States Southlake Auto Group Full time

    At Southlake Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in...

  • Service Consultant

    3 weeks ago


    Merrillville, United States Webb Hyundai Merrillville Full time

    Service Consultant As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service...

  • Service Technician

    5 days ago


    Merrillville, United States Schepel Buick GMC Full time

    Job DescriptionJob DescriptionSchepel Buick GMC is looking for an experienced Automotive Service Technician to join our High Volume Service Department! The responsibilities of a Service Technician include diagnosing, maintaining, and repairing customer vehicles. They will have an ASE certificate and great communication skills.At Schepel Buick GMC in...


  • Merrillville, United States Dan Bane - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewI am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your...


  • Merrillville, United States Kowalis Lexus of Merriville Full time

    Job DescriptionJob DescriptionThe Kowalis family opened the doors of its first dealership in the 1970's and so began their mission to make the car shopping process easier. From the Service Department to the Showroom, the Kowalis family simplified every process and created a high-end customer experience. In fact, it's dedication to world-class service...

  • Automotive Technician

    2 months ago


    Merrillville, United States Team Honda Full time

    Job DescriptionJob DescriptionDescription:TECHNICIANS WANTEDTeam Honda is part of the Gurley Leep Automotive Group. We are a family owned company with 22 locations across five states and continue to expand. We offer a family-friendly 5-day work schedule, medical/dental/life insurance, 401(k) with a company match, paid time off, and a vacation savings program...


  • Merrillville, United States ADT Full time

    **ADT Is Continuing To Grow! Hiring Solutions Advisors Today. **_**$1,500 Sign-On Bonus!**_ Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and home automation? Then today is a good day to become an ADT Solutions Advisor....


  • Merrillville, United States Schepel Buick GMC Full time

    Job DescriptionJob DescriptionSchepel Buick GMC is looking for an experienced Transmission Technician to join our High Volume Service Department!At Schepel Buick GMC in Merrillville,IN, we work hard every single day to exceed our customers' expectations in every way we can. We are a family owned business celebrating it's 50th anniversary this year....


  • Merrillville, United States Toyota of Merrillville Full time

    Job DescriptionJob DescriptionDescription:Toyota of Merrillville is looking to hire a quick lube technician who has a background in automotive with experience. We offer a family-friendly 5-day work schedule, medical/dental/life insurance, 401(k) with a company match, paid time off, and a vacation savings program with a company match.Our dealership is part of...

  • Attorney

    7 days ago


    Merrillville, United States State Farm Full time

    OverviewWe are not just offering a job but a meaningful career! Come join our passionate team! As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents...

  • Account Manager

    3 weeks ago


    Merrillville, United States Albanese Candy Full time

    DescriptionUNDERSTANDINGWith a strong understanding of customer service, this leader cultivates and maintains strong relationships within assigned accounts and ensures high levels of customer satisfaction. This leader uses corporate goals as a guide to look for improvements throughout the department. They build the strongest of relationships with customers...


  • Merrillville, United States Lochmueller Group Full time

    We are looking for an experienced Civil Engineer to join our Roadway/Highway Design team in Northwest Indiana. The ideal candidate for this role will be a Professional Engineer with experience working on local agency and/or DOT roadway design projects. This is a great opportunity to join a growing company with significant development opportunity and a...


  • Merrillville, United States Lochmueller Group Full time

    We are looking for an experienced Civil Engineer to join our Roadway/Highway Design team in Northwest Indiana. The ideal candidate for this role will be a Professional Engineer with experience working on local agency and/or DOT roadway design projects. This is a great opportunity to join a growing company with significant development opportunity and a...

  • Account Manager

    2 weeks ago


    Merrillville, United States Albanese Confectionery Group, Inc Full time

    UNDERSTANDINGWith a strong understanding of customer service, this leader cultivates and maintains strong relationships within assigned accounts and ensures high levels of customer satisfaction. This leader uses corporate goals as a guide to look for improvements throughout the department. They build the strongest of relationships with customers and...

  • Account Manager

    7 days ago


    Merrillville, United States Albanese Candy Full time

    DescriptionUNDERSTANDING With a strong understanding of customer service, this leader cultivates and maintains strong relationships within assigned accounts and ensures high levels of customer satisfaction. This leader uses corporate goals as a guide to look for improvements throughout the department. They build the strongest of relationships with customers...