Treatment Center Director/Program Manager OTP

1 month ago

Hartford, United States Health Care Resource Centers Full time

Description

Position at Health Care Resource Centers Treatment Center Director/Program Manager Health Care Resource Centers is looking for an accountable, process oriented and efficient leader of operations for our Opiate Treatment Program. A great Treatment Center Director leads a diverse team of nurses, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic. Essential Duties & Responsibilities: Responsible for the operation & performance of the Opiate Treatment Program (OTP) clinic Manages OTP clinic operations to budgeted/planned results Participates in the interviewing, hiring, training of clinic staff Evaluates, manages, counsels and terminates subordinate personnel Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel Works closely with staff via regular supervision to ensure the completion of performance goals Communicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, ; manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc. Identifies cost-saving opportunities, operational efficiencies, etc. and implements Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirements Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly Works closely with OTP Medical Director, Psychiatric consultant as applicable, OTP Compliance Manager and QA/QI activities in a variety of areas including, but not limited to – compliance with federal & state rules, laws & regulations; compliance with CARF / JCAHO, performance improvement initiatives, productivity goals, quality patient care, customer service, operational enhancement, growth of patient census, contractual requirements, standardization & conformity, best practices and plans for continuous improvement Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such Becomes familiar with CARF/JCAHO standards and the application of such Responsible for maintenance & updating of policy & procedure manual and clinic operations manuals and procedures Serves as a clinic resource and provides or arranges for clinic training as requested/necessary Maintains patient, employee and company confidentiality Development Responsibilities:   Participates in community relations, education and development activities to drive and maintain census Identifies and implements tactical steps to increase and retain census Works with clinic team to insure operations are prepared to handle increased census Participates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city/county administrator meetings, ADAA meetings, etc. Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics – identifies cultural community leaders and networks Participation in the overall Company Performance Improvement Process Familiar with standards required by Board of Health, OSHA, etc. and the application of such Assists as requested with marketing programs & literature development Other duties as assigned Qualifications: Multiple years of experience as an administrator of a clinical program Bachelor's degree (in business administration or related) from an accredited college or university Understanding of clinic operations, with significant amount of time working in the field of substance abuse Understanding of HIPAA, Federal, State & CARF standards & regulations Demonstrated organizational and leadership skills with the ability to supervise and manage personnel Strategic thinker to be able to recommend alternative solutions, execute and monitor Self-starter, able to work autonomously and generate ideas and benefits for the Company Customer service focused, eager and energetic Excellent interpersonal and communication skills Satisfactory drug screen and criminal background check.

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