General Manager

4 weeks ago

Monroe, United States Bruckner Truck Full time

General Manager is completely responsible for and will be held accountable for the successful operation of the entire dealership. He/she will develop and execute plans to ensure the dealership of a reasonable profit and the stockholders of a fair return on their investment. General Manager will accomplish all objectives through planning, motivating, and coordinating the activities of all departments. AOR will be Pineville, LA and Monroe, LA.


ESSENTIAL POSITION FUNCTIONS AND PRINCIPAL ACCOUNTABILITIES


1. Management-Related

Plan the dealership’s operations for the coming year and report the plan to the dealer for approval. Obtain, review, and recommend improvements for each department manager’s monthly forecasts and plans. Ensure that every department operates harmoniously and profitably. Develop and maintain a good working relationship with the factory and lending institutions.

2. Personnel-Related

Formulate policies and establish procedures for all training programs and monitor their effectiveness. Handle all dealership personnel functions, to include: interviewing, hiring, measuring and evaluating performance, recognizing accomplishments, and termination with corporate approval. Review and approve the compensation plans for all employees with corporate approval. Ensure that department managers are training and supervising employees for optimum effectiveness. Communicate management’s policies and procedures to all employees and ensure that they are understood and followed. Complete a formal performance evaluation of each department manager once a year. Provide enthusiastic leadership to shape employees’ attitudes and build morale. Establish harmony and teamwork among departments. Conduct managers’ meetings at scheduled intervals. Coordinate the department’s ability to sell Mack trucks and related components. Directs the department’s implementation and execution of sales policies and practices. Recommends sales strategies to corporate management for improvement based on market research and competitor analyses. Builds, develops and manages sales team capable of carrying out needed sales and service initiatives. Maintains open communication with sales team in regards to customers’ requirements; keep current on market and customer trends and document all activity in the companies CRM system. Utilizes corporate employees, partner dealers, and their key staff to appropriately identify and negotiate needed inventory needs. Studies pertinent information on competitive activity. Keeps informed on new products and other general information of interest to sales team that will assist in sales efforts.

3. Asset Management

Maintain cleanliness and functionality of all physical assets Enforce proper security, including alarm systems and fire extinguishers. Purchase needed equipment with company approval. Continually review safety aspects of all physical assets. (Buildings, Equipment, Vehicles, etc.) Coordinate with the business office to ensure that records and analyses are maintained accurately. Develop merchandising strategies and assist in creating an effective cost-efficient advertising. Resolve any customer complaints that line management has not been able to resolve.

4. Community/ Industry Relations

Support good relations with the community at large, as well as industry activities. IE: United Way, Chamber of Commerce, State Trucking Organizations, civic clubs, etc.

5. Customer Relations

Make continuous, all-out effort assure ourselves that our customers are treated with maximum respect and receive maximum value for their money.

6. Profitability

Maintain net profit percentage to at least 110% of the A.T.D. Profile Dealer. Maintain certain key financial ratios: Parts inventory turns at least five (5) times per year; accounts receivable at least 85% current.

POSITION REQUIREMENTS

Education & Experience

High school diploma or the equivalent, college degree preferred Must have the ability to read and comprehend instructions and information At least, ten years in dealership sales, service, or parts capacity At least five years in a supervisor position Must have a professional personal appearance Excellent communication skills in person, on the phone, and in writing Will be trained in all dealership computer systems

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Keywords: Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Jobs OR Career OR B2B Outside Sales OR Sales Representative OR Commercial Sales, OR Fabrication #ZR

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