Director of Training

4 weeks ago

Westland, United States Michigan Full time

Company Overview: We are a dynamic and rapidly growing Quick Service Restaurant (QSR) company committed to providing exceptional customer experiences and delicious food offerings. With our expanding footprint, we are seeking a talented and experienced individual to join our team as the QSR Director of Training. This is an exciting opportunity to lead the development and execution of comprehensive training programs aimed at enhancing the skills and performance of our team members across all levels.

Position: QSR Director of Training

Location: IN, KY, OH or MI based

Responsibilities:

· Develop and implement onboarding programs for new team members to ensure a smooth transition into their roles and foster a positive work environment.

· Design and execute long-term development strategies to support the growth and career progression of team members, including leadership development initiatives.

· Lead the training efforts for marketing rollouts, ensuring team members are equipped with the knowledge and skills to effectively promote and execute new menu items, promotions, and initiatives.

· Identify opportunities for skill enhancement and create training modules to address gaps in performance or areas for improvement.

· Establish and maintain reporting mechanisms to track training effectiveness, employee progress, and performance metrics.

· Collaborate with cross-functional teams, including Operations, Marketing, and Human Resources, to align training initiatives with organizational goals and objectives.

· Conduct customer experience training programs to ensure that team members deliver exceptional service and create memorable experiences for our guests.

· Lead team-wide meetings and workshops to communicate updates, share best practices, and foster a culture of continuous learning and development.

Qualifications:

· Hospitality Management, or related field

· Minimum of 5 years of experience in training and development, preferably within the QSR industry.

· Proven track record of designing and implementing successful training programs that drive results and improve employee performance.

· Strong understanding of instructional design principles, adult learning theory, and training evaluation methods.

· Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.

· Demonstrated leadership ability and experience managing a team of trainers or training coordinators.

· Proficiency in Microsoft Office Suite and Learning Management Systems (LMS).

Benefits:

· Competitive salary commensurate with experience

· Retirement savings plan with employer match

· Paid time off and holidays

· Opportunities for career advancement and professional development

How to Apply: Interested candidates should submit a resume and cover letter outlining their qualifications and relevant experience.

Join our team and play a key role in shaping the training and development initiatives that drive success and growth across our organization We look forward to hearing from you.

  • General Office Assistant E7

    6 days ago

    Westland, United States State of Michigan Full time

    The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employ Office Assistant, Assistant, Training, Office, Business Services

  • Dining Room Manager

    7 days ago

    Westland, Michigan, United States Presbyterian Villages of Michigan Full time

    OverviewPresbyterian Villages of Michigan, a premier senior living services non-profit organization, has a great opportunity to join our team at The Village of Westland as our Dining Room Manager. We invite you to help us create new possibilities in quality living for the seniors we serve.Why work for us? Our staff tell us they often leave work feeling good...

  • Dining Room Manager

    4 days ago

    Westland, United States Presbyterian Villages of Michigan Full time

    Overview Presbyterian Villages of Michigan, a premier senior living services non-profit organization, has a great opportunity to join our team at The Village of Westland as our Dining Room Manager. We invite you to help us create new possibilities in quality living for the seniors we serve. Why work for us? Our staff tell us they often leave work...

  • Human Resources Developer 9-P11

    6 days ago

    Westland, United States State of Michigan Full time

    The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employ Human Resource, Developer, Technology, Training, Official

  • Cook

    2 weeks ago

    Westland, United States Presbyterian Villages of Michigan Full time

    Overview: Presbyterian Villages of Michigan, a premier senior living services non-profit organization, has a great opportunity to join our team at The Village of Westland as a Cook. Must be available for the following shift times, 6am - 2:30pm, 10:30am - 7pm. Approx 24 hours per week. We invite you to help us create new possibilities in quality living for...

  • Floor Technician

    1 week ago

    Westland, United States Presbyterian Villages of Michigan Full time

    Overview: Presbyterian Villages of Michigan, a premier senior living services non-profit organization, has a great opportunity to join our team at The Village of Westland as a Floor Technician. We invite you to help us create new possibilities in quality living for the seniors we serve. Why work for us? Our staff tell us they often leave work feeling good...

  • Floor Technician

    3 weeks ago

    Westland, United States Presbyterian Villages of Michigan Full time

    Overview: Presbyterian Villages of Michigan, a premier senior living services non-profit organization, has a great opportunity to join our team at The Village of Westland as a Floor Technician. We invite you to help us create new possibilities in quality living for the seniors we serve. Why work for us? Our staff tell us they often leave work feeling good...

  • Dining Room Manager

    7 days ago

    Westland, Michigan, United States Presbyterian Villages of Michigan Full time

    Overview: Presbyterian Villages of Michigan, a premier senior living services non-profit organization, has a great opportunity to join our team at The Village of Westland as our Dining Room Manager. We invite you to help us create new possibilities in quality living for the seniors we serve.   Why work for us? Our staff tell us they often leave work...

  • Area Support Chef

    2 weeks ago

    Westland, Michigan, United States American House Senior Living Communities Full time

     : Area Support Cook Local candidate covering  Westland area and Roseville areas   Area Support Cook Position Summary:  Under the direction of the Regional Culinary Director, primary responsibilities include, but are not limited to, traveling to and assisting any area community in the overall functioning of the culinary department.   Primary...

  • Area Support Chef

    6 days ago

    Westland, Michigan, United States American House Senior Living Communities Full time

     : Area Support Cook Local candidate covering  Westland area and Roseville areas   Area Support Cook Position Summary:  Under the direction of the Regional Culinary Director, primary responsibilities include, but are not limited to, traveling to and assisting any area community in the overall functioning of the culinary department.   Primary...