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Portfolio Delivery Project Manager III

6 months ago

Los Angeles, United States L.A. Care Health Plan Full time

Job Summary

The Enterprise Portfolio Management Office (ePMO) is accountable for intake, execution, and managing the oversight of strategic programs and projects approved and budgeted by L.A. Care (LAC) Leadership and the Board of Governors. These programs and projects span multiple functions and departments, and are enterprise investments in infrastructure and process excellence. The portfolio, program, and project management resources within the ePMO are uniquely positioned to support business units in the planning and delivery of large-scale programs and projects.

The accurately, timely, and to a sufficient level of detail needed to define program deliverables (what, why, how, when, how much). Portfolio Delivery team is responsible for ensuring the timely execution of programs and projects on the enterprise portfolio developed in support of LACs strategic direction. The Project Manager III, Portfolio Delivery (Project Manager III) is responsible for managing all aspects of assigned projects leading project teams in creating project level artifacts as defined by the ePMO Shared Services. Such artifacts may include, but not limited to; definitive Plan of Record, scope statement, delivery schedules, risks & issues logs, resource plans, and communications plans.

The Project Manager III is responsible for maintaining accurate project execution data within the PPM systems and ensuring all project artifacts are centralized within project site document repository and must provide timely and accurate status reports and proactively escalate issues for resolution; The Project Manager III is accountable for leading complex project cross-functionally, by facilitating the definition of project scope, goals, benefits and deliverables, defines project tasks as well as develops full scale project plans utilizing the Systems Development Life Cycle (SDLC) methodology.

The Project Manager III ensures high quality, consistent, and standardized documentation of projects leveraging best practices identified by the ePMO Shared Services function. The Project Manager III is responsible to ensure required artifacts are submitted. Acts as a Subject Matter Expert, serves as a resource and mentor for other staff.

Duties

Leads and manages a portfolio of large complex projects. Develops, manages, and maintains the project plan, schedule, resources, and project artifacts (what, why, how, when, how much) supports centralized document repository; identifies and tracks risks, assumptions, issues, and dependencies; provides timely status reports and proactively escalates issues for resolution; performs project reviews and drives continued progress for project success. Develops strategies for achieving project goals and realigns strategies to account for unforeseen challenges. Monitors best practices in field of expertise, assess and adopt them to increase productivity, managing change and resolving issues that span project teams, departments and able to manage large scale, diverse and complex projects executing simultaneously

Leads others to successfully complete project deliverables on time, within scope and on budget by ensuring that all project execution toll-gates required by PACE are followed. Optimizes project governance by working with the over-arching infrastructure, processes, and procedures to accomplish objectives including establishing metrics of success and deliverables. Provides coaching and guidance to the team members to ensure understanding of project assignments, priorities and deadlines. Serves as a subject matter knowledgeable leader in multiple business operational/functional areas.

Responsible for scheduling, cost tracking/budget, resource management allocation and utilization, project component integration and supporting program performance. Manage multiple complex projects to achieve continuous alignment with the organization’s strategic plans and objectives.

Responsible for holding project work teams accountable for on-time delivery of assigned scope within baselined schedule, and costs/effort.

Responsible for appropriate change management practice in partnership with stakeholders and delivery work teams to accurately and timely reflect project change controls and process timely within L.A. Care's governance framework.

Duties Continued

Ensures executive summaries are submitted to the Leadership Team for review and approval in an accurate and timely manner. Upon Leadership approval, manages the creation of definitive project execution plans.

Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.

Perform other duties as assigned.

Education Required

Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.

Education Preferred

Master's Degree

Experience

Required:
At least 5-7 years of experience in Project Management within a Managed Care Organization or Top 10 management consulting role in Healthcare industry.

Experience facilitating complex decision making among multiple executive stakeholders with different interests and priorities.

Experience in managing, motivating, mentoring staff and conflict resolution. Knowledge of managed care health insurance industry with preference given to applicants with strong experience in Medicaid and Medicare managed care.

Skills

Required:
Demonstrated success managing medium to large scale, diverse and complex projects executing simultaneously.

Ability to work well independently or leading a project team/efforts with limited supervision; strong team collaboration.

Ability to manage priorities across multiple teams/projects, platforms.

Well versed in project management processes supporting project deliverables to facilitate the creation of standard project documents and artifacts.

Strong analytical, planning, and organizational skills. Strong facilitation and mentoring skills.

Excellent written and verbal communication skills; speaks clearly and persuasively in positive or negative situations.

Possesses excellent time management and organizational skills.

Ability to manage priorities across multiple teams/projects, possesses ability to work in a fast-paced and changing environment. Ability to work well independently.

Proven ability to work collaboratively with business and technology communities to accomplish expected committed project outcomes.

Proven ability to understand healthcare technology architecture and application landscape by functional area.

Proven ability to apply an enterprise project management methodology and framework (i.e. PACE).

Ability to engage all project stakeholders and work teams within L.A. Care's established delivery methodology framework (PACE).

ogy framework (PACE).

Licenses/Certifications Required

Licenses/Certifications Preferred

Project Management Professional (PMP)

Required Training

Physical Requirements

Light

Additional Information

Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. L.A. Care offers a wide range of benefits including Paid Time Off (PTO) Tuition Reimbursement Retirement Plans Medical, Dental and Vision Wellness Program Volunteer Time Off (VTO)