Sr. Technical Program Manager, Amazon Health, Health AI

3 weeks ago


Santa Clara, United States Amazon.com Services LLC Full time
We are seeking an exceptional Sr. Technical Program Manager, with a demonstrated history in delivering results in highly ambiguous domains. This leader will join a team of experts in the field of machine learning, and work together to break new ground in the world of healthcare to make personalized and empathetic care accessible, convenient, and cost-effective.

This leader will have managed complex product delivery spanning across multiple organizations and have ability to dive deep on customer experience, architecture, and technical details. Success in this role requires close collaboration with senior leaders/execs across Amazon and the ability to influence their technical architecture.

#everydaybetter

Key job responsibilities
- Define and deliver critical program across multiple teams within Amazon Health and other non-Health customer teams. Set milestones that help achieve the program target dates.
- Standup mechanisms to track and communicate progress towards delivery dates.
- Effectively communicate with all levels of leadership, they should be able to represent complex decisions, trade-offs and solutions in various forums.
- Identify and resolve roadblocks and conflicts that originate during program execution. Partner with PMs, Science and Engineering teams to resolve issues.
- Build relationships and manage by influence in a matrix organization to solve complex AI problems with tight timelines
- Define and execute Program Management best practices across the different ID science and engineering teams to help raise the bar on the execution of our team.
- Manage a queue of customer facing issues and feature requests to improve the new functionalities at Health AI.

We are open to hiring candidates to work out of one of the following locations:

Santa Clara, CA, USA

BASIC QUALIFICATIONS

- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 5+ years of technical program management working directly with software engineering teams experience
- 3+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership



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