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Family Medicine Office Operations Assistant

4 months ago


Greenfield, United States Ascension Full time
Details
  • Sign-on bonus:  $1,500.00
  • Department:  Family Medicine 
  • Schedule:  0.9 FTE | 36 hours a week | Full-Time | Days | Monday and Tuesday: 8 AM - 4:30 PM, Wednesday and Friday: 9 AM - 3:30 PM, Thursday: 9 AM - 5 PM | Ability to work additional hours depending on department's needs | No weekends or major holidays 
  • Hospital:  Greenfield
  • Location: Greenfield, WI
Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

 

*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.

Responsibilities

Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

  • Greet patients and visitors, check patients in and out, and obtain necessary documentation.
  • Verify and enter demographic information.
  • Obtain and verify insurance authorizations/precertification.
  • Complete medical record release requests and schedule/confirm patient appointments.
  • Enter, review and submit charges for patient procedures and services daily.
  • Collect co-payments and reconcile all daily reports and deposits for accuracy.
  • Provide general office and clerical support to assigned area.
Requirements

Education:

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
    • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Additional Preferences

Previous customer service, preferably in the medical field.