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Room Service Hostperson/Cashier

4 months ago

Las Vegas, United States Station Casinos Full time

Hostperson/Cashier (Anfitrión/Cajero)

Description:

Greet and seat Guests pleasantly, quickly, and efficiently in an excellent manner. Ensure proper service. Ensure the efficient and smooth operation of the restaurant. Communicate all Guest opportunities/situations to management or relief personnel. Answer phones, take reservations and coordinate reservations. Have knowledge of all service employees' responsibilities, including but not limited to the food servers, bus persons, and runners. Have detailed knowledge of the facility and its amenities. Be aware of activities in dining room, including but not limited the service standards being used, the bussing of tables, station assignments, special functions, the presence of executives, and the availability or unavailability of particular items. Run cash register and handle money. Ensure employee safety. Assist in bussing and/or resetting tables. Remove debris (napkins, straws, from the floor as necessary. Monitor door at all times to ensure prompt seating of Guests. Responsible for cleanliness of host/hostess stand, floors, menus, signage, and special boards. Responsible for register bank and all money, charges and comps collected during a shift. Have knowledge of all methods of check tendering (Cash, comp, coupon, credit card, gift certificates, Balance all checks at the end of the shift and turn in work, in a neat and organized manner.

Qualifications:

Minimum of 1 year experience in a fast-paced high-energy service environment. Cash handling experience preferred. Ability to courteously and efficiently interact with Guests to ensure their satisfaction while dining, in accordance with all Company standards, policies, and procedures. Manage time effectively with minimum supervision and obtain all required work cards.

Descripción:

Saluda y sienta a los Huéspedes agradablemente, rápida y eficiente de una manera excelente. Asegura un servicio adecuado. Asegura el funcionamiento eficiente y fluido del restaurante. Comunica todas las oportunidades / situaciones de los Huéspedes a la gerencia o al personal de asistencia. Contesta teléfonos, toma reservaciones y coordina reservaciones. Tiene conocimiento de las responsabilidades de todos los empleados de servicio, incluidos, entre otros, los servidores de comidas, los ayudantes de camareros y los corredores. Tener un conocimiento detallado de la instalación y sus comodidades. Tiene en cuenta las actividades en el comedor, que incluyen, entre otros, los estándares de servicio que se utilizan, el transporte de mesas, las asignaciones de estaciones, las funciones especiales, la presencia de ejecutivos y la disponibilidad de artículos en particular. Usa la caja registradora y maneja el dinero. Garantiza la seguridad de los empleados. Ayuda a mover y / o restablecer las mesas. Quita los desechos (servilletas, pajitas, del piso según sea necesario. Vigila la puerta en todo momento para asegurar que los Huéspedes se sienten rápidamente. Responsable de la limpieza del puesto del anfitrión / anfitriona, pisos, menús, señalización y tableros especiales. Responsable del registro bancario y de todo el dinero, cargos y compensaciones recaudados durante un turno. Tener conocimiento de todos los métodos de pago de cheques (efectivo, compensación, cupón, tarjeta de crédito, certificados de regalo, Cuadra todos los cheques al final del turno y entregue el trabajo de manera ordenada y organizada.

Calificaciones:

Mínimo de un año de experiencia en un entorno de servicio de alta energía de ritmo rápido. De preferencia experiencia en manejo de efectivo. Capacidad para interactuar cortés y eficientemente con los Huéspedes para asegurar su satisfacción mientras cenan, de acuerdo con todos los estándares, políticas y procedimientos de la Compañía. Administra el tiempo de manera efectiva con una supervisión mínima y obtenga todas las tarjetas de trabajo requeridas.

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