Centralized Scheduler FT Days

3 weeks ago

Hardeeville, United States Tenet Healthcare Full time

About Hilton Head Regional Healthcare
Hilton Head Regional Healthcare provides comprehensive healthcare to the Lowcountry at four locations including Coastal Carolina Hospital, Hilton Head Hospital, the Bluffton Medical Campus and the Bluffton-Okatie Outpatient Center. Coastal Carolina Hospital (CCH) is a 41-bed acute care hospital located in Hardeeville, ., serving the medical and healthcare needs of Jasper and Beaufort counties since November 2004. Hilton Head Hospital (HHH) is a 109-bed acute care hospital located on Hilton Head Island, . Opened in 1974, HHH serves Hilton Head Island, Bluffton, Okatie and surrounding counties. All facilities are owned and operated by Dallas-based Tenet Healthcare Corp. Both hospitals are accredited by The Joint Commission, the nation’s oldest and largest hospital accreditation agency. Learn more about Hilton Head Regional Healthcare at .

About Coastal Carolina Hospital
Coastal Carolina Hospital (CCH) is a 41-bed acute care hospital located at 1000 Medical Center Drive in Hardeeville, SC. Opened in 2004, CCH joined the healthcare system in 2007 and serves patients in Bluffton, Okatie, Hardeeville and surrounding counties through its care team of over 400 colleagues and over 70 physicians. The hospital provides many services to the community including a 24-hour emergency department, a dedicated Women’s Pavilion, and robotic-assisted minimally-invasive surgery. Coastal Carolina also has oversight of Tidewatch Emergency Department located in Okatie, SC which is the area’s first stand-alone emergency facility providing convenient care staffed by board-certified emergency medicine physicians, experienced nurses and support staff 24/7/365. To learn more about Coastal Carolina Hospital and Tidewatch Emergency Department, please visit .

Centralized Scheduling Full Time Days Position Summary
The Procedural Scheduling Coordinator is responsible for scheduling patients for a specific department(s).
The position has significant communication requirements with practice offices.
The job requires excellent communication skills to build collegial relationships with physicians, patients and staff.
The position also requires interaction with physician offices to proactively drive business to the hospital.

Responsibilities
Schedules clinical procedures to promote consistent high-quality clinical care, including scheduling the correct procedure, site and supplies
Schedules and registers patients via phone interaction to organize, arrange and coordinate patient and facility needs by considering variables as diagnosis, personal resources, equipment needs, patient availability, patient need, duration of treatment, insurance eligibility, safety needs and physician orders
Communicates with physician offices to proactively manage dedicated time (such as block time), including anticipating scheduling changes such as additional open time (from block time releases, as applicable) or future availability. Promptly informs physician offices of hospital changes
In the absence of the lead, supervisor or manager, provides oversight for the Scheduling Department
Partners with facility leadership team to manage capacity utilization. Provides insights and opportunities for enhanced utilization based on day-to-day working and understanding of the procedural schedule

THE CENTRALIZED SCHEDULING FULL TIME DAYS CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE.
Education
Required: High School diploma (or equivalent)
Preferred: Bachelor’s degree in related field

Experience
Required: 2 years of scheduling experience (or related)

Schedules clinical procedures to promote consistent high-quality clinical care, including scheduling the correct procedure, site, and supplies. Schedules and registers patients via phone interaction to organize, arrange, and coordinate patient and facility needs by considering variables such as diagnosis, personal resources, equipment needs, patient availability, patient need, duration of treatment, insurance eligibility, safety needs, and physician orders. Communicates with physician offices to proactively manage dedicated time (such as block time), including anticipating scheduling changes such as additional open time (from block time releases, as applicable) or future availability. Promptly informs physician offices of hospital changes. In the absence of the lead, supervisor, or manager, provides oversight for the Scheduling Department. Partners with facility leadership team to manage capacity utilization. Provides insights and opportunities for enhanced utilization based on day-to-day working and understanding of the procedural schedule.

Education:

Required: High school diploma (or equivalent)
Preferred: Bachelor’s degree in a related field

Experience:

Required: 2 years of scheduling experience (or related)

Physical Demands:

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