Appliance Repair Technician

EXPERIENCED TECHNICIANS NEEDED

If you value working with people you ACTUALLY like, having fun while you work, and protecting your free time, this is the place for you. You’ll enjoy working with our team. Oh, and did we mention no nights or weekends

We’ll also give you the ongoing training that you’ll need.

Your Responsibilities as an Appliance Technician

As an Appliance Repair Technician, you are key to providing excellent customer service by providing high-quality maintenance services for our customers’ appliances.

Here are your primary responsibilities:

· Diagnose and repair home appliances and equipment.

· Provide cost estimates for repairs.

· Effectively communicate with the customer to ensure they understand the services needed.

· Order parts and ensure efficient use of company materials.

· Collect payment for work performed.

To Succeed in this Role as an Appliance Repair Technician, Here’s What You Need:

Exceptional Customer Service : In this role, you are the face of the company. You show off your ability to deliver a great customer experience, showing empathy toward the customer. You are there to accurately diagnose and solve their problem so they can return to running an efficient household.

Getting from Diagnosis to Solution: You aren’t just there to explain what’s wrong - you also need to help the customer understand what needs to be done so that you can resolve their issues quickly.

Quality of Work: This role requires critical thinking skills and the ability to problem-solve. This ensures that our customers are satisfied and that the job is fixed correctly the first time.

Efficiency: To respond to all of our customers' needs for the day, you’ll need to be efficient with your time and the speed at which you can complete repairs.

  Punctuality and Reliability : Our customers are anxiously waiting for your help To deliver a great experience, you must be available and show up on time.

Pride in the Details: If you keep your work vehicle clean and organized and value attention to detail in completing customer information and reports, you’ll fit right in.

Ongoing Training: New appliances and features come out all the time, so there is a need for regular training. You aren’t afraid to research new equipment and use training opportunities to expand your knowledge and skills.

Job Requirements

The following are the minimum requirements for the Appliance Technician position.

· High school diploma or equivalent

· Valid driver’s license and clean driving record. Must be at least 18 years of age

· Proficiency in navigating tablet-based technology

· The ability to safely lift up to 50 pounds on a repetitive basis and up to 100 pounds on an occasional basis without assistance, and the physical ability to perform strenuous work under varied circumstances

· Flexible and variable hours (no weekends)

· Refrigeration experience (sealed and non-sealed systems) and EPA certification are considered a plus but not mandatory.

Previous experience of 3 - 5 years or more in appliance repair is a plus

Benefits & Pay

The pay range for this position is $ to $ per hour, depending on your experience in appliance repair. You may also earn bonuses and commissions.

What we have to offer:

· No nights or weekends : We value having a solid work-life balance. We work to make a living, without being overworked.

· Paid Training : We will train you and help you build a career. The Mr. Appliance Academy is designed to take you from Apprentice to Master Technician quickly.

· Bonus & Incentives : We reward hard work with generous bonuses and incentive pay.

· Company-Provided Perks : We provide you with a company vehicle and iPad.

· Fun Team Environment: We stand by our culture and build our team with people who love their work.