Reservation Specialist

2 weeks ago

Calabasas, United States PrideStaff Full time
Reservation Specialist (For Non-California Residents)A successful & luxurious company is looking for positive and energetic Travel Reservation Specialists If you like to assist people and passionate about the traveling field, join our team and our clients plan their dream vacations. We are looking for people who think with their heart, not a calculatorCompany offers great benefits upon hiring. Multiple openings. 

Location: Very Important, this is a remote opportunity for US Non-California residents ONLY
Salary: $21.15/hr 
Benefits: The company offers great benefits upon hiring permanently

Responsibilities:

  • Create and maintain all travel reservations, including: accurately respond to questions; quote prices and payment terms; secure reservation options; document special requests; process payments.
  • Recommend solutions to overcome client objections and to address travel partner and guest concerns.
  • Make outbound lead follow-up telephone calls and email to qualify leads
  • Provide superior customer service in all interactions with travel agency partners, guests and internal partners.

Qualifications:

  • Excellent interpersonal and communication skills (verbal and written) to interact with travel agency partners, guests and internal partners.
  • Ability to learn detailed knowledge of the company's products and services.
  • Ability to quickly learn internal reservations booking system and supporting systems.
  • Attention to detail and a high level of self-motivation.
  • Strong computer skills with basic MS Office programs such as Word, Excel and Outlook.
  • Ability to multi-task and work independently.
  • Strong desire to exceed guest expectations.
  • Previous customer service, airline or travel industry experience (particularly working with professional travel agents) preferred.
  • Professional, customer service oriented, friendly, and outgoing.
  • Sparkling  and passionate personality

Company Benefits (upon hiring by the company)

  • Medical Insurance, Dental Insurance, Vision Insurance
  • Voluntary Life Insurance
  • 401(k) Savings Plan
  • Employee Discounts
  • Paid Time Off: 20 days (25 days after 5 years service)
  • Employee Discounts: shopping discounts with travel, T-Mobile, Hello Fresh, and others may come out or change.
  • Great company culture: modern, open office, casual and friendly work environment, close to meals and shopping, walking trail and more. 

APPLY NOW

Compensation / Pay Rate (Up to): $21.15 - $21.15 Per Hour