Respiratory Support Technician

3 weeks ago

Puyallup, United States AdaptHealth Full time
Job Duties:
  • Develop and maintain a working knowledge of current Respiratory Programs and HME products and services offered by the company and all applicable governmental regulations.
  • Effectively convey ideas or written processes and instructions to patients in a polite, informative, and appropriate matter.
  • Identifies need for Pulse Ox testing to recertify or qualify O2 services per insurance regulations.
  • Complete all company, insurance, and/or government-provided paperwork timely and entirely. Included, but not limited to; Delivery tickets, safety checklist forms, patient booklet receipts, ABNs, AMAs, equipment-specific instruction/cleaning forms, etc.
  • Initiate, maintain and perform follow-up calls or visits with patients.
  • Perform routine preventative maintenance checks and simple repair as required by company policy or manufacturer’s guidelines.
  • Assist with customer equipment problems during business/non-business hours and under emergency situations. Troubleshoot all equipment failures calmly and patiently.
  • Report equipment hazards and/or product incidents as required in accordance with company policies and procedures.
  • Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling.
  • Assume on-call responsibilities during non-business hours in accordance with company policy.
  • Maintain patient confidentiality and function within the guidelines of HIPAA.
  • Perform other related duties as assigned.

Competency, Skills, and Abilities:

  • Equipment repair or maintenance skills.
  • Strong verbal and written communication.
  • Strong customer service skills.
  • Ability to prioritize and manage competing priorities and tasks.
  • Decision-making, analytical and problem-solving skills with attention to detail.
Requirements

Minimum Job Qualifications:

  • High School Diploma or equivalent.
  • Valid and unrestricted driver’s license from state of residence.
  • Construction, general manual labor, military and equipment repair, or maintenance skills would be considered related experience.

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