Licensed Mental Health Counsellor
2 days ago
Role Overview
At Zevo, we are a global leader in supporting the psychological health of content moderators and Trust & Safety professionals. This is an exciting opportunity to work within a rapidly growing industry driven by the expansion of online content. Due to our continuous growth and increasing client demand, we are expanding our network of clinical affiliates.
As a Licensed Mental Health Counsellor at Zevo Health, you'll provide on-site and remote group sessions for a dedicated 20-25 hours per week with the opportunity to increase your hours subject to your availability by providing additional one-to-ones sessions via video on our Digital Platform.
You'll conduct sessions using interventions like Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), and DBT (Dialectical Behavior Therapy), and trauma-informed care, and follow safety procedures. Your role includes evaluating risks, adhering to ethical guidelines, collaborating with the Clinical Programme Lead, and delivering group sessions to build resilience and coping skills.
This is a fantastic opportunity for a Licensed Mental Health Counsellor who wants to substitute their private practice or other work with additional hours while gaining knowledge of the rapidly growing Trust & Safety industry.
Key Responsibilities
- Deliver onsite and online group and peer support sessions aimed at enhancing resilience, developing healthy coping skills and fostering positive working relationships.
- When available, deliver one-to-one online counselling sessions, addressing a range of psychological and emotional issues.
- Implement short-term, solutions focused interventions such as CBT, ACT and DBT.
- Manage clinical risks effectively, ensuring the safety and well-being of all client employees.
- Assess cases for trauma related to exposure to graphic content and follow Zevo Health's escalation procedures.
- Evaluate and manage risks of harm to self or others, including minors, when necessary.
- Facilitate creative sessions such as arts and crafts, music sessions, mindful coloring.
- Review and familiarize yourself with training preparation materials in advance of onsite sessions.
- Timely management and completion of administrative duties, including tracking group session data and completion of individual case notes on the platform.
- Maintain professionalism at all times on client sites and adhere to site guidelines.
- Respond promptly to emails and messages from Clinical Team Leads and Operations, ensuring clear and timely communication to support collaborative efforts and client satisfaction.
- Attend monthly peer support sessions with Clinical Team Lead as you require.
- Keep up to date with the latest Trust & Safety information to maintain knowledge
- Adhere to professional and ethical guidelines set by discipline specific governing and licensing bodies.
Skills, Knowledge and ExpertiseEducational Requirements
- Master’s degree in counseling, psychology, or a related field from an accredited institution.
- Hold a current, active license as a LPCC (Licensed Professional Clinical Counselor), LPC (Licensed Professional Counselor), LMFT (Licensed Marriage and Family Therapist), LCSW (Licensed Clinical Social Worker or MFTC (Marriage and Family Therapist Candidate) in the state of employment.
- Additional clinical education related to short-term, solution-focused interventions.
- Certified in suicide risk assessment, such as SafeTALK or ASIST, ensuring the ability to effectively identify and manage clients at risk.
- Complete CPD training in alignment with governing body requirements.
- Minimum 2 years of clinical experience in individual and group interventions. Experience in a corporate environment is an advantage.
- Previous experience working with a EAP or Digital Therapy platform would be an advantage.
- Proven ability in delivering compelling and engaging presentations to adult audiences.
- Experience in cross-cultural counselling, demonstrating sensitivity and competence with diverse client backgrounds.
- Proven ability to maintain professionalism and ethical standards in a corporate environment, including effective communication and confidentiality.
Knowledge, Skills & Abilities
- Proficient in Microsoft Office Suite and various video conferencing technologies.
- Fluent in written and spoken English. Additional language skills are advantageous for broader client engagement.
- Strong data management skills, ensuring accurate and efficient handling of client information and session records.
- Ability to adapt and excel in a flexible, ambiguous, and rapidly changing environment within an emerging, fast-growing industry, showcasing resilience and agility.
- Excellent time management and clinical prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting.
- Committed to continuous learning and professional development, staying updated with industry trends and enhancing skills.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
At Zevo, we’re a global leader dedicated to enhancing the psychological health and wellbeing of those on the front lines of content moderation. By joining our team, you will become part of an elite community committed to providing unparalleled support to content moderation teams and Trust & Safety professionals across the globe.
We believe that a diverse, equitable, and inclusive workforce is central to achieving our vision. We are committed to fostering, cultivating, and preserving a culture that emphasizes equity, diversity, and inclusion. Our employees are our most valuable asset. The collective sum of their individual differences, life experiences, knowledge, creativity, innovation, self-expression, unique skills, and talents significantly contributes to our culture, reputation, and overall success.
We embrace and encourage the diverse backgrounds and perspectives of our employees, including their age, colour, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental abilities, political affiliation, race, religion, sexual orientation, socio-economic status, and other unique characteristics. We are dedicated to creating an environment where everyone has the resources and support needed to thrive, ensuring that opportunities and outcomes are equitable for all.
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